Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review for installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great and complete job at my house they were professional and did great work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD got my TV hung and its PERFECT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to mount my TV were AMAZING. They were fast and efficient. They got the measurements perfect and got the Sound bar flush with the TV. Neat work with the wire management.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    even hearing aids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service agents did a great job with delivery, wall installation and connecting our hearing aid devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geed Squad did it all, thanks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the cables correctly, then provided IT support for us to access apps and other special smart TV capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were top notch. Very professional and cleanup after themselves. They sure knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivered and installed my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that delivered and mounted my TV were professional and personable. I'm a senior adult, so the service they provided was well worth the money I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Joshua Murray was wonderful, he expertly mounted my new tv and made the necessary adjustments to my new receiver. Very friendly and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys (they've all been men). I've used this service twice in two states and all were great. This team was super knowledgeable and helpful. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with Geek Squad set up of new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of setting up the new TV so that it functioned even better than my old TV, but I was still able to find all of my Sources - Netflix, Amazon Prime, Blue-Ray. I would always use the Geeks for the technical stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have mounted the new TV myself, but after watching how fast the Geek Squad got it done I knew I made the right choice. Very professional, they came in made a quick assessment and had the TV up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really got to know the agent. Great install. How can I get him to work on other parts of the house? :-)?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back on track they installed a wall mount 65in and installed a ceiling mount 65 in delivered them and installed the surround sound system also, thanks Geek squad you are still on top.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installed our new TV on our existing wall mount bracket with ease. They also added an interior wall kit to properly plug the TV in safely. The team was professional and considerate enough to wear shoe covers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Agent was very polite and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very polite and helpful in finding the right spot to mount the tv on the wall, he made sure everything was neat and cleaned up. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Steve was awesome helping me make my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great buy great people need to have this included with every major appliance or equipment

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A-1 Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional and helpful. Geek Squad is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Lamar did a fantastic job with the install and mounting of our TV, soundbar, and Nintendo Switch. The guys were quick, tidy, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek TV mount!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Easy to move and manipulate TV on this mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time did a great job with the install, showed me how to use the tv and the remotes. They were great getting the placement just right.

    I would recommend this to a friend