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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    Definitely beats doing it by yourself w/ friends.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While mounting my 85" TV the team noticed that the mount I purchased in advance was more complicated and expensive than necessary. They had a more appropriate mount with them which I was able to purchase and they could use right away. Super clean mounting job, they found the appropriate wood studs and levelled everything. Very happy with the final job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my tv very quickly. They were extremely nice and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job taking my old TV down and installing the new TV and sound bar. They were great to have in our house and knew their business very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up by a third-party contractor. He was not equipped with tools to do a fill wire concealment as I hopped for. The tech informed me that his partner called out on him so I actually had to help him lift the TV myself which was an 83-inch OLED display. Notwithstanding, the tech was a good dude and made sure the setup was as good as I could hope for under the circumstances. I appreciate him and his efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad install a TV wall mount. They were punctual, professional and performed an outstanding job. Great disposition! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, set it up, explained several features on the remote and took away the old TV. Agent came on time, set up a social distancing area, wore a mask and was very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Josh, did a fantastic job. Made sure we knew how to work with the new TV. He was so helpful. Definitely a real plus to your staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very nice and helpful, when they installed the wall mount and tv!! It was definitely worth having them do the installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out were extremely knowledgeable. Worked quickly. Did a wonderful job. I highly recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job summarizing usage and other details.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable about installation and operation of unit. He noticed a potential opportunity with planned installation location and provided helpful suggestions and feedback on relocating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, on time and made sure my tv was hung properly i wouldn’t have been able to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was we quick and knowledgeable. Asked my preferences and made as sad ound recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up all my devices and explained how they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were puntual and did a neat job on installing my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pleased with job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came as scheduled. They were polite, knowledgeable and were done in about an hour. We mounted to an existing stand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use them again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took their time and I didn't feel rushed. They explained the new tv's functions well. Glad I used them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great when they installed, very fast cleaned up after themselves, and put all my cords together so they were not all over the place for a cleaner look.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and very professional. No worries and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the two gentlemen that installed the large Samson tv for us they were help full and answered all our questions so we felt at ease when they left

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Product and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial installation was delayed due to a problem but was quickly corrected and the TV mount was installed quickly and expertly. The TV mount is of high quality and works well.

    I would recommend this to a friend