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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great when they installed, very fast cleaned up after themselves, and put all my cords together so they were not all over the place for a cleaner look.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Product and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial installation was delayed due to a problem but was quickly corrected and the TV mount was installed quickly and expertly. The TV mount is of high quality and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they arrived on time when right to work mounted our new TV and most important made sure everything was working as it should and explained how to operate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were very nice and professional. Did everything I needed done in a reasonable timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV in wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Earlier than expected, took great care and cleaned up. Explained everything and answered all all our questions. Well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s mounted my tv. Installed wall mount plug. Set up sound system and hid all wires. They Made suggestions and answered questions. I had to do some clean up and cleaning of styrofoam from back of tv. If not for that easy 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted our TV and crafted the entire unit - cables, lines, etc. - into a well-designed whole, they also took time to provide overview of the features and answered lots of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    50 characters i hate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing pleased with results. I hate that best buy corperate makes you use 50 characters to leave comment they are not paying us wont leave another review!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Austin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th geek squad was great and efficient in installng our wall mounting arm for the living room TV! They also reviewed the settings on the TV and found it had not been set up properly so they kindly took care of the issue and the TV programs look amazing now. Highly recommend Austin and his help in taking care of our tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting up our big screen tv. They cleaned up afterwards and took all of the packing with them, answering any of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV looks good. Unfortunately, the TV was broken on delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first tv we had mounted and I didn't trust myself to install it myself so I left it to the Geek Squad. They are terrific!!!! Took no time at all and set up the TV for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs did a Fantastic job! Prompt, Courteous and extremely knowledgeable-highly recommend to anyone. Got the job done right without the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys to get help from.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were very helpful and you could tell that they knew exactly what they were doing. They did a great job and we got everything done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent the two members that did the work did a great job. Very careful with everything they did.they set up everything for me.and left the place clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and kind service! Communicated arrival times and didn’t take long to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and made sure it was connected to everything before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and did a good job. Took everything away too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Happy with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Very professional, on time and took their time to make sure everything was just right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount the TV was great and very helpful, they connected all the devices to the TV and answered all out questions.

    I would recommend this to a friend