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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just moved into our new home and I NEEDED my TV mounted. Geek Squad came in and everything was taken care of efficiently and perfectly. I always recommend Geek Squad to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thoroughly professional and took their time making sure everything was done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly, Fast, and Accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks 2 nice young gentleman mounted my 75" TV in my living room. I had purchased the mount off Amazon. They were very Quick and Accurate!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sq Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install performed by Andre. He is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good & on time, would definitely use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and the pictures show very well! I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech easily mounted and secured my tv and then showed me how to operate it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung guy for the past several years. Best Buy staff convinced me to give Sony a try. I'm glad they did. I'm enjoying the great picture! The Geek Squad completed a professional installation. I am pleased with this product.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting it right no matter how long it takes. Yes it’s expensive, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to have our mount placed on our neutral color painted wall. The swivel and tilt aspects are really handy to adjust it to our view. The installer made the setup so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squat Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for wall mount installed TVS. The techs are professionals and they install TVs all day long and knows their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and very professional. They could not be more helpful when setting up the TV and explaining everything. Cleaned up the mess and did not leave until they were sure I was confident in using my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    TV installed 15 days late.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my TV 15 days late as the first time around the technician was a no show. This was a pure inconvenience as it resulted in multiple back and forth and considerable delays because Best Buy/Geek Squad failed to effectively manage their team. Do not accept service via their third party team. That being said, the guys did a great job installing my TV and the store owner made it right and refunded the install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    FAst, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you really want your tv mounted to the wall, have geek squad do it! They are excellent!! IN the time it would have taken me to open the boxes and read the directions, they were done and gone! They are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and product and mounting the equipment. Also were curious to covid 19 wearing mask and covering shoes before entering. Good teamwork.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Did a great job and put up with my questions. Don’t know what we would do without them. They made it seem so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV Room is totally awesome. The Geek Squad hung my television perfectly, with sound bar just below, and hid all wires behind the wall. It's the home theater I always wanted. Thank you, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly service. Answered all questions. Did a great job and did not try to rush installation or connections.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very efficient, professional Geek squad agent installed my TV and connected a DVD player and set up new sound system in my home. Very well done.

    I would recommend this to a friend