Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome instao

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the TV and mount it to the wall did great. Helped set up the PS4 and sound bar, WiFi. All has been working great. Loved the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Informative Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. They made sure I knew what was going on before they started drilling holes in the wall. Which I greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech support provided efficient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech crew performed a marvelous job installing R2 new televisions and associated audiovisual equipment to support it. This was a complicated setup as it involved replacement of our cable modem router 4K television indoor and outdoor units. Also needed to include cable modem connection as well as streaming support for our outdoor television. Cables were routed efficiently and cleanly through the walls though I did have power connections available prior to their arrival. The team is very knowledgeable with their product and helpful with set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and out in minutes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The friendly service tech arrived on time and installed the TV and was in and out in less than half and hour, set the TV up with internet access and he was on his way ....thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was installed correctly and working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed correctly and working without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Independent technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me before arriving. Set up the TV on wall . The mount I had for my current TV didn't fit the new TV and to my regret I had to purchase a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installers are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were very friendly, professional and know what they are doing. TV was mounted perfectly - thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    well worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was wonderful and did an amazing job wall mounting our new TV and connecting the devices to it. It was worth every penny to have Geek Squad do it right the first time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative mounted my tv...couldn’t have been happier w/smooth operation from start to finish. All went as expected. Overall a positive experience beginning w/ordering service, payment and scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as expeted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was perfect, placed right where we requested it. The installer then explained the use of the remote and the more important settings in the remote menu.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wall TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs installed a flat screen on the wall of our bedroom and the work was done quickly, neatly, and they cleaned up after themselves getting rid of all left over packaging and materials

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerry, the geek squad guy, arrived on time. Really did a good job installing and mounting TV and sound bar. Gave some advices too and even threw in a free cable for the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional and courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have this mounted on the wall had a TV stand that I wanted to put on between my entertainment center. Guys were great from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation occurred on the agreed upon date. The installer arrived on time, quickly installed and setup the tv and Wall Mount, cleaned up his work, and introduced me to tv’s features. Things could not have gone better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Get squad fixed the install si we could watch TV’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of two Television sets was adequate but setting the TV’s up was not so great. Had to and have Geek squad to come to set up the televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sit and watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do is watch while the experts mounted my new TV and connected it to my DirecTV, Onkyo Receiver, Blue Ray Player and when they were finished theyet showed be how to operate everything. Can't be beat for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installation; wall mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were timely, polite, efficient and overall did a great job! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad in installed TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the tv and connected it to all the devices and setup the tv and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went flawless! Our installers were carefully, fast, and extremely knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job and installed my product wonderfully.

    I would recommend this to a friend