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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very much satisifed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin together with his partner (BBQ) did a good job. They are very knowledgeable and friendly. Arrived in time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the handiest person, so went ahead and paid Best Buy to mount my TV. I didn't want to do a poor job myself and risk breaking my new TV. It was worth the price! The technician showed up on time and he did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 TVs mounted and while one was not up to par, Best Buy went out of their way to not only make it right, but to reassure me it would never happen again. No Business is perfect and to me what matters most is the Accountability! Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job Well Done!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service started prior to his arrival by ensuring we had the correct items. He explained the items we had and made a wonderful suggestion that we went with and LOVE the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, passed all cables behind the wall and made sure everything was connected and working correctly. Waiting for the break in period to tune my tv screen fir even better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount my TV was very nice, neat and courteous. The head guy was training someone. The head guy fully explained everything as he mounted the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything. Tested the system and extras perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an Amazing job wall mounting my new 65” TV and making sure all my devices worked properly before they left..They did a great job cleaning up as well!-Great job Best Buy!!-I highly recommend the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it were good at calling me ahead of time and when they were heading over. I didn't have to wait around for them either. They installed it quickly and gave me good advice on questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job of quickly installing a large tv over a fireplace. They were very professional and wore masks, which I greatly appreciated. Highly recommend geek squad tv installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave Lair Top Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Lair private contractor for Best Buy did a tremendous job. He completed the installation accurately and explained the features and function of my new equipment simply.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure all my devices are connected, he also used some cable hiding strips to cover all cables. Amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting for my viewing pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geeks mounted and set up my new TV in no time. Explained how to operate in simple language and demonstration. Answered all my questions. They were neat, protected my floors. Such a wonderful service!!! Thanks Geeks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. I did have to provide input to first crew. I had to call them back out but they fixed the problem without an additional fee

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new The Frame TV1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & quick! Neat & tidy! Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and installed the new TV on the brick wall within 90 minutes! Everything was tied down and secured when mounted to the wall. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic timely service from true professionals! These men were fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Installation Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great teamwork and knowledge of what they are doing. They worked quickly and efficiently! Nice guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They taken down my old tv and put a larger tv. They also they installed a new xfinity box. They configured it also. They very quick about it. The new 76in tv much more heavy than the old 55in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Topline Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient When above and beyond to complete installation and removal of old unit

    I would recommend this to a friend