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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really sturdy item and it has been really easy to use. They did a great job installing and explaining how to use the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always sets the best standard when it comes to ordering a television granted I had to wait for a little bit to get it in, but once the product came in, everybody was very professional to set up as Kwik and the installers were very informative on information

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV quickly and cleaned up after...great job...no fuss no mess

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a professional job on our TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up our TV’s. They were professional and dis this quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional. Communicated well and did a great job. If I have to mount a tv again, I will use the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast expert installation and setup. Then spent time to ensure we know how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy agent, Jeremy did an excellent job of installing my television sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup a decent amount of TV's over my life, these guys are perfectionist. Life is easy with Dave and his team! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and clean installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and even brought his own vacuum to clean after himself. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Ream are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my tv was fantastic and gave sound advice on the best mount for my TV. The installation was seamless and he was pleasant and friendly. worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff members came to my house and set up my new Samsung tv. Everything went very smooth, and the staff was professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Service, Fast and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the detailed installation of my TV above a fireplace. They were efficient, answered all my questions and made sure everything was hooked up and working well. 30 minutes I believe for a full install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient, it looks really nice. They taught me a couple things about my new tv and gave me great recommendations. They even cleaned up after themselves. I live their work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Lead Tech and Crew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meesha and Ebony mounted 4 TVs, connected receivers, cabled speakers, programmed remotes and left the house as clean as they found it. 12 hours to complete and they hardly took a water break! Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quite Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and crew. Works as expected. No complications and no issues. Overall, quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came and installed were very professional and got the job done correctly! Very happy with the installers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad hang the new TV where the old one was--we couldn't have done it without the assistance. they even carried the old TV to our car so we could donate it. They set up the TV and the new remote control as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase on a smart TV I could have made. Picture on it is crystal clear. Will be able to enjoy in years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates that came out were great! Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time & Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech(s) were prompt and very courteous. They were able to get everything hooked up in a timely manner to avoid being disruptive to our home. Very polite and friendly with the kids. Worth every penny!

    I would recommend this to a friend