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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians arrived and were very meticulous in mapping out the location of the installation the television. They cleaned up well after all the installation and I was pleased with the placement and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad - The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buys Geek Squad are, for lack of a better words, ABSOLUTELY BRILLIANT! I have been a subscriber for years and not once have I been disappointed in their knowledge and service. I just purchased a new TV, from Best Buy of course, and it is all I hoped it would be. I do not watch TV. I use it for playing all my movies and the 85" screen is PERFECT. My own theater!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and he mounted the tv bracket, the tv and all my components in a timely manner. And he made sure everything was working right. He was very pleasant and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional, made sure everything was working before they left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting service was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new $65 inch TV mounted by the Geek Squad. They had it centered and on the wall within an hour. Definitely worth the money having professionals take care of this - would have taken me al day to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost the install and setting it up, very well worth it and the gentlemen that did it were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our agent did a fabulous job and attended to every detail, going above and beyond. She also did it without the other person who we were told would have to be there but never showed. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed new sound bar for our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the sound bar and hooked it up to the TV. They did an excellent job and were efficient. Gave us good instructions on how to use our remote to control the sound system and/or TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall in my bedroom. The agents were very professional and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The Geek squad did a great job with installation. The mount was not the most expensive but works well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of 2 mounted my Tv quickly and it looks great. Plus they cleaned up the mess before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting my tv and sound bar. The whole family is enjoying it. They were Professional and very clean when mounting everything. Thank you Geek Squad. I will recommend you to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows who set up my new TV were so professional doing their job. They cleaned up the mess that was made opening the box, which I appreciated. I was impressed with the job they did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, friendly and completely professional. They did an excellent job and even cleaned up the cardboard and trash from the mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV under my gazebo in a very short time. I’m a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Jasper and Ceasar, did a great job. Mounted the new TV and got it connected up and set up quickly and correctly. They were very knowledgeable and helpful. Took the time to make sure we were happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and setup the tv was wonderful they went step by step with me and i love the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came on time and set up by tv quickly,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, quick and easy setup. Geek Squad came on time and helped me navigate the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was on the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar was a pleasure to work with, he arrived on time with his supervisor and they were both so accommodating and got the job done. Very professional and Communication was great and the customer services was A+. Thank you for the great service! Tina.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was done very professionally and they care about their customers!

    I would recommend this to a friend