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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 38,684 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for overall installation in drywall Best buy installers are great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek install for picture frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great couldn't be happier. Very professional explained everything in detail. Did not leave until we felt confident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having the Best Buy team install in my opinion. They were quick and the mount is installed correctly. I did ask them to move to the left a bit and they moved it to exactly where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job,installing ,T.V. and soundbar,looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the guy he was very good with a very good attitude

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick and the work is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my TV and soundbar did a GREAT job definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Telivision installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and friendly, on time and finished quickly..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv mount couldn't be happier with this purchase works great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an EXCELLENT job installing and setting up my new kitchen TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They did an excellent job installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had everything they needed to install my new wonderful tv explained in full details how to work it very happy customer thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came by to install my TV was absolutely fantastic. They made sure to check in with me about placement, used to tape so I could visualize where my Tv would be, and made sure everything was level. I 10/10 would reccomend their services!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out on time very professional I would tell my friend if they need anything installed to go with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did good job mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job mounting 55 Sony Bravia inch TV to wall in living room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever! Geek Squad installed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gees Squad agent mounted and installed my tv on my wall perfectly without any problem! Best service ever and would definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good Job. Very neat and clean. They even took the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing our new 65" class TV on a beautiful rock wall. The very uneven surface did not deter them at all. Their positive attitude was a pleasure to hear. I would recommend them to anyone with a difficult installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but I took a star away because it doesn’t make any sense to charge for mounting the new TV and taking away the old and an extra charge for dismounting the old TV. This was the only complaint in one would have been a great service. Honestly, charging me separately to dismount the old tv!?! Shame on Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and extremely quick service. Very impressed with the installer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and very competent while listening to my desires for my set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most flush mount I ever used. Sucks I couldn’t use the on provided by lg .

    I would recommend this to a friend