Customer Ratings & Reviews

The agents arrived on time . They were nice and professional . Got rid of old tv, and installed new one, in no time.

They were fantastic. They called before they arrived. Great job. Set up everything I needed, and confirmed it worked

The agents came at the appointed time and did a very nice jobofmounting my TV.

Young and know it all is great till your old and smarter and young and know it all put in your investment right OR BB makes it right! I had four put in and right! and did not have to supply any beer when done !

These installers were AMAZING! So easy to work with. wrapped it all up quickly. Very in touch with what I wanted the installation to look like. These guys were great!

Seamless installation and worth every penny! The installation was very professional.

Had a wonderful experience with the two technicians that came to our home. Highly recommend them for mounting and setting up service.

Before this purchase I have had a 2017 55” C7 OLED and a 2019 65” C9 OLED. They worked great but were never very bright and it would be noticeable here or there the limitations. This 2023 77” G3 OLED is impressively bright with micro lens array (MLA). Seeiously during the Super Bowl broadcast in 4K HDR I turned down the OLED light setting. I love this TV!

Agents did an excellent job, asked informed solid questions, were proactive in advising me on the new equipment, and offered an array of products to fit my need.

Yesterday Rick & Victor arrived to install, test and show us how to use our new 65" Sony Bravia TV. It is absolutely fantastic with superior color, resolution and sound! These two gentlemen were prompt, extremely courteous, and could not do enough to make this a very pleasant event. They went out of their way to give us several advance notices about their pending arrival that day. This has been our best experience in our many years with Best Buy, and we look forward to future support, if needed, from the Geek Squad. Please express our sincere thanks to these two gentlemen.

The agent mounted the television and got everything working the way it should. So grateful for his help.

Install service was extremely friendly, professional, and efficient. 3 people to install and 85”. Leveled and mounted quickly

The installation was totally worthwhile, and the Geek squad did a great job. However, I was not told by the store that there would be an extra cost to hide all of the wires, so I had to pay a fair bit more to get this done.

The Best Buy installer(Rob Collins)mounted TV and Sound Bar. He was knowledgeable and polite.

They did a great job, everything was connected and worked fine. The folks were very polite and helpful and removed all the packing materials, etc. I’d recommend them.

This was the first time I’d ever used GS for a home install and I would definitely recommend! They were on time and professional every step of the way including showing how to use my TV and new remote.

Really went above and beyond to install everything in the ideal place — even offering advice to ensure the best experience (65” TV install and relocation)

Very professional, nice, and quick. They didn’t mind moving the spot a bunch of times until the mount was exactly where I wanted it. I even purchased another mounting service while they were there.

Geek Squad set up my TV in good fashion. They worked through a couple of problems and resolved them quickly. They were efficient and polite. It will well worth paying for their services.

Theses installers did not mess around and had everything installed within working within 45 min.