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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and knew exactly what to do. They were professional, kept things in order and finished very quickly. Great service!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up tv and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job of mounting the tv. They set up the cable remote and spent time showing my mother how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in under an hour. Workers unpacked everything mounted the tv and setup everything to make sure it was working before they left. They even disposed of all of the boxes and packing material.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was quick and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and installed quickly including hooking up existing sound bar and base. Also installed cable and several apps. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and picture!!!! The best and really enjoy it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow so I am happy this monitor very clear and hd s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow so I am happy this monitor very clear and hd so

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation of TV and hiding wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and nice. Cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and the guys communicated with me about spacing, current outlet locations and best angles to hang the TV. The house was super clean when they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service! Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's installation of my TV's was amazing. They were fast, efficient, friendly, clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were the absolute best. I just wish they could have stayed a week to help me learn more. They were very patient and took a lot of time to explain things.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and mounted my TV, and they did a very good job. Took all the pressure off of me on how I was going to do it. Thanks geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my old accessories and explained how to use everything in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken me years to get my husband to agree to hang the TV above the fireplace the gentleman that came out was very professional and very fast he had it up in no time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything I expected and more when hanging and installing my new 77' OLED TV. They took their time in their work as well as fully explaining everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were perfect. They went the extra mile that our tv was installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly by the agents and they connected it to all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very impressed with the set up and mounting of my new TV. The people who came out knew their stuff and were respectful and very pleasant. They were excellent. The only negative was the sound bar mount. Unfortunately, the mount I ordered was not available at the time of set up. I would have thought that with an appointment all the inventory would be available. Since I didn't want to have them come out again, I purchased a mount they had in their vehicle, which was more expensive than my original order.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    You got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got it right. Looks good after a second trip to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. Made sure we knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup and Delivery!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of delivering & mounting our new Samsung TV… They went the extra mile when showing us how to operate our new TV!

    I would recommend this to a friend