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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    I don’t remember their names unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my tv to the living room wall was very nice and professional. I would recommend them to my friends and love ones. I’m so happy that they were the ones that came out

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad mounted our new 85” TV to the wall and hooked up all the necessary cables. They were very careful to get the placement exactly where we wanted it. They even disposed of the boxes for us!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well and correctly. Thanks for your help!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and connected to all device very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great. The crew that came out were knowledgeable and clean. Had my 77” tv installed in no time at all. They went through setup helping me with settings to get best picture. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two great technicians did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was being mounted a little high on the wall for one person to do it alone. The technicians were top notch and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my TVs were great. They were efficient and answered all my questions. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and carefully changed out the old tv for the new 65 Sony Bravia. Patiently answered all our questions about different functions etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sent the best agent to set up TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Brian mounted my existing Best Buy 42" Sony TV on wall, The wall was TV-ready and only needed professional threading into wall and connecting. He completed the job the previous Geek Squad installer, Dre, said was impossible because he wasn't allowed to drill into an apartment wall. No drilling was required. Brian also hooked up cable box to my new 32" Samsung TV in the bedroom (not attached to wall), programmed it and explained as he went along. Agent Brian was probably the most proficient, professional and pleasant of all my installers. I am grateful for his expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a professional job in little time. Cleaned up their mess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Third times the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third delivery of the same tv. First team was rude and actually grabbed a tool right out of my hand. Second time tv still did not work properly. Third times the charm. This single man team was kind, helpful, and skilled. The TV not so much, I am still having some of the same issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks is the right name. Pros if more like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Thanks to Best Buy for giving us such competent people to help us!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech membership and the geek squad mounted it for free. They also hooked up my surround sound system as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & Reliable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian did the mount fast and perfect , took care of the boxes and did the cable dressing correct

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so thankful for the Geek Squad. They mounted 4 TVs and did a great job. They even recommended how high the tv’s should be mounted. They were very professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents came on schedule and were very precise in lining up the TV above the fireplace to be centered and secure. Pleasant and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the install! They were very knowledgeable and accommodating!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a excellent job in setting up the TV and removal of tv boxing great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my mounted tvs… They were very efficient, courteous and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Crew was very patient in explaining how it all wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted in a timely fashion. Crew was very knowledgeable and answer all questions

    I would recommend this to a friend