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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent Nathan was amazing and was very efficient! He installed my tv quickly and was very helpful and nice! Definitely would recommend Nathan with geek squad tv installations..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my Tv without a problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men from Geek squad were so efficient, friendly and were here right on time. They did their job and showed us how to do the remote and all the features on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my65 SONY, Mr. TYRONI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech and helper were very good ,fast and efficient. Mr. TYRONI the tech was knowledgeable , respectful, understandings of my lack of knowledge in smart TV, gave a great turturiel on the subject. Cleaned up asked me questions, made sure I was happy with my purchase. Tested everything once , twice, left me a small quick sheet to remember things. A very reliable person pleasent, to learn from . 10 STARS......... My tv is a joy to view and relax . Thankyou Mr .TYRONI , this is one of several reasons I purchase from Best Buy......JDS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV to the wall in record t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached my 60 inch tv to the wall. They knew what they were doing - went right to work - and were in and out in no time. Thank you for the geek squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    advanced installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were great, no damage to tile on wall, works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were wonderful! So helpful and friendly. I really appreciated them and their work!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exceptional during the install. Extremely professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and hung. I am so thankful for this service, always a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sony t.v. and Geek Squad - Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase of a Sony 65" television. It has both a great picture and sound. Geek Squad did an excellent job of mounting our new t.v. on a livingroom wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. They were very respectful and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed by TV. They also showed me how to use all the features on my TV. Very professional agents.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and efficient job. Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional job. Very satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the Geek squad. They explained the whole process and answered all the queries. Very courteous and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful, professional job! They were very polite and knowledgeable. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for A9F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offered to me by Geek Squad when we found out the mount I got would not work. It allows to turn TV left-right by about 15-20 degree and tilt up or down by about the same amount. Easy to use overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount & tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys hanging my mount & tv. Sooo nice and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick, painless, installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job getting our new TV and sound bar installed. Very professional. Worth every dime EVEN if you’re capable of doing it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and easy! Alex could not have been any more professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came set up. The TV was pleasant. I had no problems.

    I would recommend this to a friend