Customer Ratings & Reviews

These 3 were very professional. The lead installer was very knowledgeable. All were friendly. Lifting this 130 pound, 98" tv onto the wall is never easy, and it's want easy this time. I had an Amazon install a month before (that tv was defective) and the geek squad were 5 stars compared to 2 stars for Amazon.

Installer was very professional, friendly and efficient!

The Geek Squad installation deal is expensive but worth every penny. The 2 gentlemen were extremely professional, friendly, on time, and quick to complete their work.

The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

The installation crew were friendly and quick. They cleaned up after they were thru and explaned the workings of the tv

I purchased a new Samsung flat screen TV and thought ...what if it was damaged during mounting? To avoid that I hired Best Buy. They arrived on time, were clean and courteous and no one I know could have done it better.

Team was on-time, did a great job, was very professional and courteous. They wore masks during the visit, and cleaned up all the trash. Excellent job!

Excellent service, they arrived as schedule did a great job. Great knowledge

Very friendly and polite agents. Did a great work! I would definitely recommend the service.

This was my first time using Geek squad. They were the epitome of perfection. They were knowledgeable, on time and came fully prepared. I will use them again and highly recommend.

Delivery and installation/mounting experience exceeded expectations. Technician was very knowledgeable, professional and friendly.

The team that went to my home to install are very professional and friendly. Answered all my questions.

The guys did an outstanding job installing my wall mounts, I made sure can support the TV and I had the right length cable to connect everything and it went very smooth.

The Squad did a great job of setting up a 75" TV and sound system and when they realized it was being mounted on a concrete block wall, they changed mounting hardware to insure that the proper strength attachment hardware was used. Kudos to being smart and making sound decisions to protect the customers investment. HOWEVER, there was an upcharge (not excessive) for the mounting to a concrete block wall. This should have been discussed in the store and pricing provided at purchase time. With the system attached to the mounting hardware and THEN the upcharge is mentioned there was no choice to not do the upgraded install - and it was the right thing - but it was extremely poorly sold in the store.

They are great fast professionals everything I’ve had installed so far have been perfect from tvs being mounted and appliance set installed and set up!

He was on time, knowledgeable, and did a great job!

The Geek Squad is by far the most professional, knowledgable, and customer-oriented group of technicians we have encountered. They arrived on time, promptly removed our old TV, mounted our new TV, and connected it to our existing sound system. They oriented us to the new operation, explained how it worked with our other systems, and answered all of our questions. I forgot one part of the new operating procedures, and when I called them, they talked me through it while they were en route to their next stop. Their customer service is unbeatable,

excellent job. Thank you ro the outstanding service

These guys were fabulous. They remained throughout the afternoon and made my life easier.

Best buy hung my 55 inch new smart oled TV great job. 2 guys they worked fast and did a great job,and cleaned up. Thanks