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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Big Screen Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and top tier service. They made the Tv set up perfect for football Sundays.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a great job of removing the old TV and hanging the new TV. However, they seemed surprised that they were to hook up the new TV to the existing components (speakers, BD player, etc). They told me they were not required to hook up the components. This made the last part awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install my TV quickly. Guys were professional and they shared some amazing tips and tricks with us which are coming very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected a sound bar to my 82 inch Samsung television. The work was done and completed in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was fantastic installing and setting up our new TV! Very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and would recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were awesome. On time. Friendly. Knew their stuff! Had everything done and cleaned up too, in under an hour. Great work by two professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and perfect installation. Zero complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected my devices. They also took all boxes with them. Everything was clean when they left. Very friendly and knowledgeable. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were very knowledgeable and friendly. Made recommendations to make the system better without feeling like I was being pressured to purchase more. Installed the system without any difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thorough TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did a great job unboxing, measuring, and explaining the installation process. He also checked that my TV's video and audio was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed tv and receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so knowledgeable! After connecting all my components they took the time to make sure I understood how to use all of the equipment and remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional & Personable, Thank You...Im Definitely Going Back To Them For Future Services...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came to my house were very professional and did a flawless job mounting my tv over the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt, Fast, & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came for the TV were fast and friendly, and made sure the TV was fully set up and working. Plus, they gave us friendly advice about the area! Great experience! Plus the TV looks great above the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV setup perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed and connected everything perfectly which I appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best bracket . Low cost, sturdy and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made the installation quick and comfortable. Gentleman wore a mask the entire time. Went right to work and finished before expected. Very happy with the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Did not take long to set my LG tv up and explain the the operation functions .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    lnstalled tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and mounted it perfectly on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Did a wonderful job and helped me with a couple of small tasks.

    I would recommend this to a friend