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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Did a wonderful job and helped me with a couple of small tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! Great personalities and friendly. Very knowledgeable and made my day!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Joe and Jim were fantastic! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek Squad was excellent. It took them no time at all. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job, knew what they doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and awesome instal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job mounting my tv above my fireplace! Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, 4 guys came out to install the 100" tv and it was free! They did a great job and took away the packaging. No mess (just had to run vacuum for yiny debris; no big deal)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected my apps. They also answered some questions I didn't even know I had. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was professionally done. He made sure I understood how to use the remotes. Very polite and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals at their very best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to go and a real value. In and out and gone leaving worry free viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV for me this year and connected all components with great ease. They went out of their way to preform what I needed done. Way to go I could not have asked for better service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a quick, clean, no hassle install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Quality Service!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great install and mounting from Geek Squad. definitely recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mount

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved into my apartment, I visited BestBuy and I bought a brand new 50 inch tv with the wall mount and I love it. It looks really good on the wall and I appreciate bestbuy installing it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing a very large TV flush with the wall above my fireplace. It appeared to be a complicated installation, but they successfully completed the job in short order. The gentlemen were also extremely polite and friendly. The detritus created by the work was fully cleaned up by them before leaving. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv for my father and showed him everything he wanted to know. They were professional and very courteous. It turned out to be a great present for my parents with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two new Samsung TVs !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men arrived and expertly installed the wall attachment and hooked up my new television. The were experienced and tidy. .. picked up all the wrappings etc.. cleaned the two rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and Sonos Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and his crew did an amazing job for the 2nd time. Clean, courteous, cleaned up after and explained all the features. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in a timely manner. They mounted and set up the new tv for us and took the old one away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff did a great job installing our new TV, and they were very professional and more than willing to show us how to use the TV and answer our questions. I would use them again in a heartbeat.

    I would recommend this to a friend