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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 38,684 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    82” TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice guys came out and mounted my TV in no time!!! Looks great and sounds great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great pic great value can’t beat it well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance did a great job. 10/10 Very professional Cleaned up n vacuumed Thank you!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Install & Customer Service Ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dax called ahead before arrival and was super nice and took his time with me and how I wanted my new 75” TV mounted ! He did a amazing job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell they know what they’re doing along with doing a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a terrific job. Very satisfied. I was a bit worried because of the size and the weight of my 82" Samsung Q90R tv, I didn't think that the installers would be able to handle it, but they did , and with wonderful results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job , just where we wanted it, timely the app let us track the progress of the installation crew… aweso e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of explaining what they're doing and what they were looking for in the wall. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys. Mounted the tv and connected everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in mounting our 65’ TV. They handled everything with care and it looks fantastic on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected every connection correctly and quickly. And we're very neat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage installation DO NOT HIRE THESE HACKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install by Geek Squad. They practiced good social distancing. Wore masks at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Setup & Mounting, 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in my first review, I am disappointed with the cost of installation that took no more than 30 mins. Travis and his assistance were professional and proficient. I was charged additonal $138 to install over the fireplace. I must have missed the fine print. SMH!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed 3 TVs in one day. One above the fireplace. They were efficient and extremely helpful. They answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always great. They came quickly and were very knowledgeable and set me up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad fellas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came twice due to first tv arrived broken. Second set of guys were AMAZING! Gave a tutorial and excellent advice on how to get optimal sound from our Sony soundbar as well. These guys rocked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with setting up my mounted TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and made some recommendations regarding my configuration. They went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineer and have always installed these myself but since teh TV weighed 120 lbs I decided to use the installion service. They followed all the same carefull steps that I would have. Really nice guys, professional and efficient.

    I would recommend this to a friend