Customer Ratings & Reviews

The installation was stellar. The technicians answered all my questions and they set up the TV to my specific calculations. Superior knowledge and clean and efficient. Five Stars!!!!

The service was incredible i really liked how friendly the people are

Great easy insrltall. Even removed boxes would recommend

Roger and assistant were great! Very professional!

Dylan and Majestic arrived promptly at the appointed time. They were thorough and precise as well as concerned with our thoughts as to how it should be adapted to the space. Very happy with their performance.

The two guys were professional and they mounted my new TV perfect. They also connected all my devices to the TV. They also helped me learn how to use my TV.

The two installers were very professional and knowledgeable. They installed the wall mount for my 60-inch TV and set it up to receive my cable and streaming services. Just a great job in every way!

The service was excellant. The installer was attenative to my wishes and an expert at his craft. It was well worth the money to have the geek squad install both my tv's. They did an outstanding job !!!

Both Chris and Brandon were very knowledgeable and efficient at mounting my 75in TV to my ceiling. Could not have asked for a better team for this task.

I was really nervous to have the guys start drilling holes in the wall as the project has metal studs. But they were patient, and did it right the first time and did not leave one hole to fix. The guys were friendly and helpful.

The agents mounted the tv to a mount I purchased separately quickly and professionally. 100% would have them out again.

Clean install. The two person crew worked efficiently and I can't complain about the results. With every penny.

Helps supply a great picture, quality mount and TV

My Geek Squad guys arrived on time, quickly mounted my television, made adjustments and took away all the packaging AND the old television. They were great!

The Geek Squad mounting my TV and hook up all of the devices to get my TV started. They were nice, knowledgeable and it did not take long for them to set it up. I am very happy with their services .

When we purchased a TV for our new home we added on the extra 266 installation fee, we were super excited to have a seamless installation process trusting Best Buy and the promise to deliver , we got multiple confirmation texts leading up to our installation date (12/14 Today) even the morning of at 6:47 saying to be ready they will be her 10:30 am to 2:30pm. We planned the whole day around it BUT THEN we get another text saying that this needs to be scheduled, we called the useless customer service call center and they could care less saying it was never scheduled and needs to be scheduled .. could not give me any answers as to why I got multiple confirmation texts saying it was scheduled for today 12/14, naturally you end up frustrated . It’s an oh well not my problem for them.. they pushed it out another week so I don’t know what to trust . We had family coming for holidays so this is very frustrating, see pics and will post update at this time still have NO TV NO $266 installation and NO answers.. be wary buying as they do not seem to value your time as a customer or your money you paid for a product/services .

A first had my doubts because the team who came to mount my wall was taking to long, but overall they did a nice clean job and I couldn’t be any happier with how it turned out.

They did a good job. The only thing is that they are not allowed to put wires in your wall so they have to charge $150 to make it safe. So that sucked but I paid in order for them to be liable

The 2-person Geek Squad were exceptional in knowledge. The set up of TV and speakers has produced the best sight and sound I have ever experienced. However, what this crew may feel is intuitive is not to this 78-year old consumer. I was left with a single sheet guide to the TV remote. That's it. No "product handbook' for either the LG OLED TV or the LG soundbar system.

The agent did a great job connecting and mounting my TV. The only issue I had was the original day of installation I received a call saying they didn't have anyone to come out and I had to reschedule.