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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV's, Wi-Fi, speakers, wall mounts and cabling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad s the only way to go for a variety of installations. Each time, you'll get installers who are highly skilled in their domain. We could not be more please and appreciative.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Dee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamaal did an amazing job. Very knowledgeable and kind. Answered all questions without hesitation. Explained everything I asked and didn't ask about my TV. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Technician installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my tv and provided answers to all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fantastic! Really appreciate their help delivering and mounting the tv. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted with Precision / Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom installation of TV on wall was spectacular. Fred, the technician, was a pro! The wall was not damaged and he knew what he was doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad continues great reputation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prompt providing installation for my peripheral equipment and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and excellent knowledge to remove old nonworking TV and remount another TV and sound bar on the wall bracket purchased earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted/installed TV with perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tvs and connected them to all our devices. They were knowledgeable, efficient, and respectful. Jonesy helped us problem solve and looked up, and found, solutions for us so we could put our bluray player and cable box up and not have cords showing. He's amazing! One of a kind. Really can't say enough for how great he is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came and intalled the TV were great. The picture and quality on the TV are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Je Jones the CO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very professional and do a great work. They are always willing to do the kind of work that you want them to do. I would definitely recommend the

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was subcontracted out from geek squad. It only took him an hour to install the TV on a wall mount. He also set up the sound bar and installed the in-wall cable kit. Very professional and clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on the new TV was good but we still can’t get Acorn on our new TV. Wewe are still having problems with the TV we moved into another room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my equipment. Then made sure everything was working properly. I believe they did an outstanding job. I would recommend the service to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Just wish the vanity plate was put on.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, very professional and did exceptional work in mounting my new TV to corner location and hid all the wires. They even got all my streaming services set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional! They had Best Buy on their shirts. They knew what they were doing and weren't 3rd party contractors. Sure could tell the difference! The price is too high though!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pure quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to have anything mounted is to have these professionals mount it. Super fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Sam to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam went above and beyond when a mix up with our order happened. We weren't going to get our tvs, let alone have them installed on our scheduled day - which we had scheduled about 2 weeks previously. Sam was getting off work when he learned of our situation. He got our tvs, delivered and installed them - again when he was supposed to be going home for the day, on a Saturday, no less. Friendly, efficient, cleaned work areas from wall mount dust. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice and very happy with their service. I will continue using this service in the future. Team is efficient and great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my mount, put up the TV, discussed placement options and operation of the remote controls. They were very attentive, efficient and polite. Great job.

    I would recommend this to a friend