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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV wall remount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job mounting TV on previously Best Buy installed wall mount however subsequent to mounting new TV connecting cables to back of TV are now exposed and unsightly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang wall tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Northern Satellite installers were excellent and professional. They are welcome here anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation was quick and smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made me the first stop of the morning, they were respectful of my space, gave me options on how I wanted things done. And did the job quick and cleaned up after themselves. Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Get the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about my Geek Squad service-Explaining everything and answering my many questions-Very thorough and knowledgeable and neat-Totally impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smooth and the techs clean up after all work was completed, they were excellent and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful, knowledgeable geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that showed up at our house did a great job. They were very knowledgeable very respectful. Even helped us navigate through some of the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, very helpful and kind. Could not mount my living room tv too big for the wall. They did my bedroom one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Did A Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good job was done, as always. The installation looks very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So easy, you could do it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would have needed Geek Squad to come over and mount the television. The set up is really easy and it will take you at most 10 minutes to screw on be backs to the television and mount the TV to the wall. I recommend anyone going to Best Buy definitely pick one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount is the only way to go! This product worked perfectly for our TV. It has a great look and is very strong! Wall mount is the only way to go! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to install my TV were very professional. They answered some questions I had concerning how they were going to mount the TV on the wall. My husband and I are happy with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were: polite, perfect craftsmen, knowledgeable, quick, thorough, on time, precise.... I'll give them an A+.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    squad installed 3 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted two tvs and found he had the wrong mount for the third. He picked up the right mount and returned to mount the third on time as promissed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys were GREAT!! Very courteous and professional. They did an outstanding job of installing my TV. Would highly recommend them for this again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great came in inclement weather and expertly removed tv from mount and carried new 85 inch TV and with great care mounted tv. Excellent work Geek Squad!!!?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house were very friendly, quick, and respectful. They kept me informed through the process without telling me too much information.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Geek Squad showed up, was immediately told that the TV mount might be the wrong mount for the TV. I then explained that the TV mount was purchased through Best Buy service support. After the TV was mounted the 84' TV top tilted top forward. Was told that is how the mount is designed. Then I wen to the directions and had to inform the installer that there additional pieces needed to lock the TV mount, so it wouldn't tilt forward. After that the installer mentioned that most places would charge an additional $100 do unmount and remount the TV, and it wasn't my fault that they had to unmount the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek mounting - thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my product with ease. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to GeekSquad! The installers were on time and professional. I was well informed from start to finish. No mess or clutter. Dependable Service when it matters most. I will definitely recommend and use again.

    I would recommend this to a friend