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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great, quick and careful. My yv was up and running in less than 1/2 hr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly. They set up the TV in no time and were extraordinarily friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have Geek squad installation than Third party installer. It would be considerate if Best Buy give this decision or option up to the customer who make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV bigger than life - Up and Looking Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad is the only way to go when hanging large TVs. They have all the needed tools and know-how ... not to mention they bring the needed man power. Much Appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team wall mounted my 65 inch TV and connected all my devices. Everything worked beautifully. The guys were very nice and certainly knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv to the wall and set-up the Roku and installed all my apps. Awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical support resolved the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful in getting the TV set up after initially having no success in getting it synced with Spectrum app. Fortunately, the TV did not need to be replaced, just programming issue revolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation, lefty the tape and couldn't set it up. Very poor wouldn't use you again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very fast by two knowledgable efficient guys. They explained everything and made sure we were able to use the new features before they left. It was well worth the money we paid to have it done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad employees installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees mounted my tv and connected all devices. They were very professional and customer friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Two men came to install and mount two TVs. They were polite and informative. While one mounted the other cleaned so they were efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Two men came to install and mount two TVs. They were polite and informative. While one mounted the other cleaned so they were efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time as scheduled. did a great job installing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job on installation. Picked up all left over packing and removed it. Explained setting up tv for viewing. Went out of their way to get a part needed to complete installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tech that installed my TV was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent he listened to me and was very professional. I bought another bracket for TV and he recommended a better one. He was correct. The wiring for TV he did it in a way that was not intrsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Flawlless Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Best Buy team install 4 televisions ranging for 51 inches to 83 inches in the past 2 months. Every detail was taknt care of. The installers were profesional, friendy and helpful. We could not be happier with the results. I have also had a washer , dryer and pedestals installed with the same resuts…. Why would you go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job and came very quickly to set it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took down my old tv and installed the new one in under an hour. They were professional and all business.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work bt the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installed the new tv and cleaned up the box, packing materials etc. He was very nice, prompt and hooked everything up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the customer service level Oscar abs Chris provided. Their professionalism and knowledge exceeded expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came was able to mount and connect our 65”t.v in like 15 mins or less.

    I would recommend this to a friend