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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people are so nice and friendly. They know what they’re doing and answer all my questions. They do everything with a smile and make it feel fun.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installer was very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and helpful. He explained how us use the TV, the Internet connection and the app options. He cleaned up when he was done and took the boxes away. he did an excellent job of mounting the tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technician mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Not only did the technician mount my tv, he also showed me how to use all the features, recommended wall placement, and was very friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a pleasure to watch and a very well trained team. showed up when expected and were done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenol Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on The Geek Squad. They will be my go to people for all of my electronics needs. Professional, friendly, eager to explain details, and respectful and polite. Cannot say enough kind words about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, timely service. Professionally done! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and finish their work pretty quick and then cleaned up the area after mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the TV install. Very communicative, punctual and completed the task in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, On-Time Performance & Efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful, we’re in and out fast and absolutely worth the value vs me hacking away. I hired them because they do this daily and it’s their job so can’t imagine others people doing it better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when youre a Total Tech Member! Called before to let me know when they would show up and kept me updated. Did an excellent installation!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent and very knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient once they arrived. Put the mount up and installed the TV fairly quickly! Will definitely use them again in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Me and My Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and they installed my TV quickly! They even had cute shoes on to keep from tracking dirt on my floor (it was raining). I am well pleased and would hire them again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It does its job. I don’t know what else to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had several 75 inch TV's installed over the last several weeks and have been very happy with each authorized Best Buy Geek Rep who has come. They are on time and professional and do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, friendly and competent young man installed our tv (on the wall) and everything is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ service, staff super friendly and professional will definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job! Helped make sure it was good angel and he hid all my cords so nicely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used Geek Squad for installation of my new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my Lg 55" OLED tv. It is on a brick wall over my fireplace and the agents made sure it was securely mounted in the optimal viewing height and exactly centered on the fireplace. After installation they set up the TV and went through the TV features and remote. They made sure I understood how to change viewer preferences and where all of the connections are They did a great job and reinforced my decision to use their installation

    I would recommend this to a friend