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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Scheduling Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installers did a great job once they got to our place, but having to re-schedule multiple times was very irritating. I was also receiving calls to set-up appointments, which I already had an appointment I set online, so was very confusing. Didn't know if the installers were going to actually show up or not. On one instance, I scheduled for earlier int eh day and they showed up after we were gone...with no calls or anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing, very knowledgeable, helpful and friendly. Helped us with other questions on TV and unrelated questions. Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job, very professional, very clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did awesome job to get the TV and sound bar mounted just where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent for the price worth the value view and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV. They were very professional and did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was great and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tvs, had a great attitude, very knowledgeable on the tv and mount. Was very respectful and went out his way to do the best he could. Which was more then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I amost installed my new tv myself, but I'm glad I didn't. The geek squad called before coming out to confirm their time and they were professional. The paired all the remotes and set up the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install and clean up; prompt and professional delivery and set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivers again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not confident in my ability to hang the Samsung Frame TV and was really pleased with the Geek Squad install. So professional and great work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i had this mounted. Very convenient. The guys who installed were amazing and talented. And fast and ON TIME

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my TV was very nice and knowledgeable. They did the job since I didn’t want to install a 75 inch TV on my own. They did a hell of a job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a good job mounting my 50 inch tv. Was quick and left area clean. It's been a couple of months and I have not had a problem with the work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend Besy Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did awesome work. They took a miss of wires and nice arranged the behind the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting 65 inch samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up our new samsung 65 inch t.v. and explained to my husband jim all the features and how to run the t.v and on demand system. They did a super job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prepared brought a back up tv mount just incase and we needed it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a beautiful job. They were polite and professional and were very quick getting everything taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a TV and have GEEK Squad install and set it up. So glad I did it. They even got my DirectTV remote working the volume from my separate surround sound system - something I have never been able to accomplish. THANKS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the professional installation package. The installation date was quickly scheduled. The gentleman who came knew what he was doing and cared about what I wanted, etc.. Nice job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad install my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv twice. The first group did an outstanding job. The second group did a terrible job. They broke off an antennae from my dish box and it would not work anymore. I had to call dish to come out which caused me to pay a service call.

    No, I would not recommend this to a friend