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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work. Good at what they do. Neat and tidy. Knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional & clean, making sure they put bootees on over their shoes. They even offered to get rid of tv & tv mount boxes. Will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yime used well in moving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both de-installation and reinstallation were done on the same day. They had been scheduled a day apart. This was definitely a benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys (there were 2) were great. They explained every step and how everything worked. The only complaint I would have is they took all the boxes (which was awesome) but didn’t leave the serial numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely glad I bought this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my 75" TV did a great job. They were quick, careful and had no issue assembling the mount I'd bought elsewhere and made sure I was happy with where the TV was positioned. Not only that, they were very friendly and answered any questions I had. I'd definited recommend Best Buy's installation and mounting service when buying a TV. It wascwell worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad Subscription so it literally cost me very little to have my TV mounted in one of the rooms. It has been fixed ever since and I got great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, pleasant and courteous. It was fairly simple install as the mounting hardware was already installed. They just put the tv up, helped me activate the Reco and other tv apps. Very helpful. I appreciated their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Adjusted our brackets so tv was centered over fireplace and set up the tv .Very informative and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and set up a time for the installation, then they call again to say they would be here within 30 minutes. The gentleman showed On time and installed the mount in tv in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and experienced. I asked to add on another mounting, moving displaced TV and they signed right on to the additional work. Timely and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squard came in and install and mounted my 82 inch tv and ask if I had any questions and was gone and I'm still in the living room, wow great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I am now happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers did an excellent job removing my old TV and installing the new one. Were very efficient and professional. I am now very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job on wall installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost necessary to have 2 competent to install and mount 75” television. This installation was done in house with metal studs. They did the whole installation in less than half hour. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squads representives were awesome , they arrived earlier than scheduled allojgment , they notified me about early arrival , they showed up and mounted tv quickly and perfectly measured

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and efficient. Installer was very professional and nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob couldn't have done a better job. He was patient, polite, professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They went beyond. I haven't had a good experince lately, but TV's they do awesome. Appliances needs to take lessons.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on-time and were very professional. The installation went smoothly. They kept the work are clean and cleaned up after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took great care and spent a great deal of time to mount the tv properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend