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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 38,694 reviews
  • Rated 4 out of 5 stars

    Geek Squad performs again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and mounting was seamless. No problems whatsoever. It’s a little pricy, though, which is why I took off one star.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installation of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Service Tech was very helpful and skilled at the installation of a new tv mount and other tv services as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Techs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job on installing the tv mount an the tv to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and mounted my tv and showed me how to operate the TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and great ettiquette. They were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad id the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They mounted my TV, connected my devices and made sure that everything was working properly before they left! ALWAYS use geek squad vs 3rd party vendor!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came over and did a fantastic job. Tv was placed how I liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very fast installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and any other components needed, with precision and high skills.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv wall mount and my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men from the Geek Squad notified me step by step when they would arrive how they were installing my TV mount and TV. They were efficent and so knowledgeable! I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounting multiple televisions in our home. They came in and measured, set the mounting brackets, and hung the TVs to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plus Play store manager Sarah I asked her what's g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy tv March 5th . still waiting still waiting for deliver somehow they keep canceling my order not sure. i.sm not buying anything anymore from Best buy. Riverdale store store manager Sarah she's very rude with me she acting like she don't understanding what I'm saying what happening to with my order no customer service scale

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Video equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my video equipment were awesome. They took there time and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Premium TV Mounting 55" and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was ABSOLUTELY the BEST! VERY PROFESSIONAL, and was done in a very timely manner. Thanks so much to IAN for doing such an incredible job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting TV. Very professional and aligned correctly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stable mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was professionally mounted on this bracket. It looked easy to install and took very little time. I love that I can sit in various places and tilt the screen so I can see it. It’s perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick effecient and very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    04Apr25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team had all the tools, respectful to home and work space. Set up fast and cleaned the space without asking. Removed all items for professional touch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation personnel did a great job of mounting the television and took time to show us how to use everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed defective tv and installed a new one.

    I would recommend this to a friend