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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation personnel did a great job of mounting the television and took time to show us how to use everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad for the 2nd time in mounting a t.v service is 5 stars tech was on time called before coming clean install and would high recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is stable and secure It is easy to move and stays in the position I move it to. Great purchase for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and crisp. Took the time to verify level and cleaned up any mess created.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very professional. The device was mounted within 30 minutes could have been less.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Prompt and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and quick polite, and knowledgeable....I loved 'em. I'll use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The techs went above and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and were not satisfied until it was absolutely perfect. They made sure the tv was set up right, hooked up my Bose speaker and helped me with some of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent of delivery, deinstalling the old tv, installing the new tv and demonstrating how to navigate and use the new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and Chris were absolutely fantastic. Due to problems with the TVs, they were out here several times, and never failed to assist with all of our questions and concerns. Gave more than a 2nd effort to get everything working properly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my T.V very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable! Has my TV mounted in under an hour.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agents Installed Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 70 inch TV which needed a different wall mount. Fortunately, the agents had the correct mount in their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed a fast miracle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house was built in 1940 and therefore has lathe and plaster walls. Given that, I knew that installing a wall mount was going to be a problem. The geek squad determined that my purchased wall mount would not work, sold me one that did work, and quickly installed the mount and the TV. They were professional, quick, and courteous. Five Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they said they would, were fast and efficient and cleaned up after they were finished. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Samsung has a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing the first new Samsung that was malfunctioning, the replacement 55 inch mounted Samsung works well and has a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad ROCKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, the technician explained everything and was very professional!! The mount fit perfectly above my fireplace and is holding my 55 inch tv perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a competent, professional crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, brought all required kit, knew what they were doing, and worked quickly. Work completed exactly how I wanted it, everything done right the first time. Even the clean up was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very polite and are very quick and patient at the same time. They listen to you and do accordingly to ensure complete customer satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time. He was very friendly and knowledgeable about the product. His install went quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The installers were efficient, knowledgeable, accommodating and professional. They could not have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were very professional. They took the time to explain the features and benefits of the TV. They cleaned up after the project was complete.

    I would recommend this to a friend