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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my TV along with a sound bar. They were quick and efficient. The quality of this TV is amazing. It's like going to the movies. I wish I had bought one sooner but I decided to make it a birthday present for my husband and he loves it. We love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounted giant TV. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free. They wall mounted a 98" TV. It's big.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Install was successful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and recommended the necessary products before coming out. However, execution could have been a bit less convaluted looking. Agents were professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, John and Tom arrived ahead of my scheduled time slot. They did an excellent job mounting the QN65QN85C to my A/V stand, leaving the perfect amount of space for my center ch Def Tech speaker. The installation and set-up of my system to the new TV was perfect. They were friendly, fast and thorough. Thank you GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad did a excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great, fast and excellent job putting my tv up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Phenomenal installation of television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was prompt and efficient in hanging the television in our room. No hesitation about pick up and removal of the old television. Would highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and tech was friendly and went through set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional., answered all questions. Mounted TV and hooked up accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new bedroom tv. Our old set came from Best Buy also lasted 12 years. This one is newer very nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did an outstanding job mounting out tv on our stone wall over the fireplace. He was knowledgeable, professional, and left no mess behind. Outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Color and tint great. Service was great, friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great moutning service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mounting service. was quick and in and out of my place

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was friendly, speedy and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great, friendly technicians. I was pleased how fast they installed and mounted my tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my 86 inch TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Techs! friendly, professional, on time and were really quick. These guys mounted my 86 inch TV for me and did a great job. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad we let Geek Squad do the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating technician came and set up tv, wall mount, accessories, and gave a demo on using functions and the remote. Very glad we decided to use the service, which saved me a lot of time and frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go rather than struggling to mount a large TV. As a DIYer,it was a tough decision to go this route, but I am too old for that now. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s representatives were great! Had a very good experience with all of them. Installed in timely manner, pleasant, answered questions and reviewed how to work everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install was a breeze!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, polite, and very helpful. They installed and set up the T V in a short time, and I especially liked that they instructed me on how to make changes if I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad was awesome and had my TV up and mounted and left the space clean. They were efficient, knowledgable and gentle.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service! Very friendly, helpful and professional! Highly recommend!

    I would recommend this to a friend