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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who put the tv up were very professional on time. Clean could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Do it, do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and efficient, I recommend the geek squad install. We payed the extra for the in-wall wired and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Geek squad was on time and provided a quick installation of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and Friendly Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilized Best Buy to mount a TV in my bedroom. The installer was knowledgeable and provided guidance on where to hang. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job-quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology who installed my tv did a whole job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Does It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 inch flat screen TV needing to be wall mounted. GS came with the TV and installed it meticulously. They then explained how this Sony worked and went through the remote control functions. Great job and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 3 TV's were very nice and professional but I thought I needed a new rack but I DID NOT. I ended up spending $60.00 on a new rack I DID NOT NEED :(

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 associates who completed the work at my home were very courteous and helpful. they answered my questions and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was my installer and I couldn't be happier with his service. He was a pleasure to work with and took his time to make sure all was done properly. I couldn't have asked for a better experience, Thanks Jake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad on installation. Folks were professional and cleaned up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and polite installation. Very pleased with thhe two gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. E.S. Summerville,S.C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical agents mounted my tv on the wall and because I bought the tilt out from the wall mount they showed me how it works

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew, excellent and professional work. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    "The Squad Does IT Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis & Aiesha were amazing! I thank them both for their professionalism and technical know-how for getting my TV up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen asked our preferences for the mount and then did it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very good and installed our new TV above our fireplace and removed and hauled away our old heavy non smart TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with my Samsung 85 inch. Would use again with future tv's. Easy to move and connect to back of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and did a good job mounting my television

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install tv on wall in bedroom Geek squad installer did great job left no mess took care so no wires dangling!

    I would recommend this to a friend