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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Definitely would use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service a very efficient. The whole process worked out well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and setup my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all parts and settings

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived an hour late and Best Buy should advise their crew to at least call the customer for any delay. Once arrived they removed the old TV from the wall and mounted the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The only way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do and worth everything you pay them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were fast, efficient, and very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up only one day late and did a very good job. But it was a simple table mount installation with lots of wall mounted stuff removed

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable, respectful and nice people. The geeks answered all my questions and showed me how to work the features on my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it if you don’t want to do it yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you don’t want to do it yourself. But they will upsale you. The upsale may be worth it just be prepared to pay at the time of service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the BEST at TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve, the Geek Squad agent, did a wonderful job of dismounting the old TV, unboxing and mounting the new one. He was polite, knowledgeable, and fast-working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two female Geek Squad people were on time, courteous, knowledgeable and thorough - they explained as they went and all in all it was a good experience and the tv looks great above the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad was very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and the three extra boxes with ease and connected my other devices to my satisfaction used my geek squad membership to set up another tv in the master bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people showed up on time. They were professional and courteous. And did a excellent job. I would recommend Best Buy installation to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech who delivered and mounted my new tv was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support mounted my new tv. I highly recommend their service. Great communication with the tech who was professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WORK! Nice guys and we are pleased. Yes, I would recommend. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount my TV and wall mount. It were very professional very courtesy and great at what they do. You can tell they love their job very personable and very highly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG 77” with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installers took down one tv and put up my new LG G1 and hooked up my devices and also new denon receiver. It all took 3 plus hours but at least they were careful and thorough and did a great job. Service was included in my total protection plan, so I tipped the two guys for doing such a good job. I used my existing Sanus mount to be safer as the flush mount that comes with G1 is rather small and doesn’t span studs in wall. Also allowed for putting tv where I wanted and I prefer the floating look anyway. Very happy with installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job mounting my TV and setting it up. They were neat and efficient. For $49, this service cannot be beat (that’s if youhave a geek squad subscription).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, efficient, and professional. I’d pay them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were knowledgeable professional & explained everything I needed to know.

    I would recommend this to a friend