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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t of asked for a better help. Danny was an amazing person and did a fabulous job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv well on the wall and helped for the tv setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expertly Intalled by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount and the TV. This was not necessarily a cake walk of an installation, and they did a real good job. Things turned out just the way I wanted them to with this mount and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Juan Carlos and Miranda are an awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Carlos and Miranda were the best geek squad techs!! They called ahead, were on time, efficient and funny!! Mounted a 75 and 55 TV with no problem, looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. They generally did a good job however the TV is not level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting is done professionally, the technicians are really helpful, came in with face coverings, and disinfected everything before leaving. All in all good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad was very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instilation went well , easier then i thought. my geek squad people were very friendly and made sure everything was hooked back up and programmed my remote

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted our TV over our fireplace without any cables or wires showing. They connected our receiver and additional electronic devices--all within a short amount of time and with expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was fast and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, They did in a few minutes what would have taken me over an hour. They understood what I wanted and answers all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service! nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C1 OLED TV line offers one of the best pictures we've seen, with nearly perfect cinema color. It also features AMD FreeSync and Nvidia G-Sync, making it a terrific high-end option for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job well especialy when the geek squad hangs it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television & was very courteous, thorough & quick. Removed all trash from the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installment was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and his partner did an excellent job installing my TV. He was very patient and answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    *

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work on the install. Ran new cabling as requested and made sure everything was working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived right on time, friendly and had our tv mounted in no time. Even helped us find the best height based on the angles in the room.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Speed and accuracy are two things we always work towards when completing jobs for our customers. It is good to know the Geek Squad Agent that was in your home was able to offer their expertise to ensure you were fully satisfied with the outcome. Thanks for sharing your review, and we appreciate you thinking of Best Buy!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend! Hassle free and quick! Due to a mix up, this service got refunded to me, but I would gladly pay for them to come do any home installation job in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team that came installed the wall mounted television. They did a fantastic job. One more reason to purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergei and Chase provided great service. Very pleased with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was professional and knew what they were doing - it was evident. Great job, they even accommodated our short-notice requests. Great job everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome !! Major attention to detail and made sure i was happy . There was some confusion about my ceiling speakers , they thought i was gonna for sure replace them when that was not exactly the plan .. it was only of needed / ones I had didn’t work well . Think it was a communication breakdown befwwwn office and them

    I would recommend this to a friend