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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service and Happy with mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted two tvs and connected my devices. Made suggestions were needed and were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Robert did a great job in mounting tne sound bar we purchased, They were very efficient and helped me with some questions I had on our new LG TV, Highly recommended,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad expertly installed my TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was part of an overall over haul of my entertainment system. The Geek Squad folks did a great job mounting the TV on the wall. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well , picture great only disappointment is need to add a fire stick to get internet on TV Geek Squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Im very happy with the service. Help with other tech questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous, and fast working. TV was up and working in no time, and old tv was removed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount both my 2 TVs. Where very professional and excellent work above and beyond. Very surprised. Definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless and fast installation & set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a fast and clean installation and set up all the apps and connected devices perfectly. It could not have gone more smoothly. Big "Thank-yous" to Chad & Matt!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facial expressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with most of the fittings etc. but I complained to the geek squad about the poor quality of night pictures you could not see the facial expressions on peoples faces I was told it could not be improved, yet over the next few days I improved the quality by altering the black settings

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, quick & efficient. Very polite & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great! Friendly, helpful and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to explain things and even saved me some money by advising me of something I didnt need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LANAI TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dize for our lanai! Great picture during day or evening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People were very helpful and respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs took the time to explain everything and help us better understand the featurs of new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying with both customer service and technicians. Very well informed on operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great group of guys. Couldn't have asked for a better group of people. They spent all day installing several items in my and it came out perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job of explaining and putting it on the mount and setting up the sound system

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were amazing!! They remained professional! Great guys! They cleaned up and I was able to watch Sunday football on my new tv!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of three people (one that had been there for a long while, another that was experienced, and a trainee) that all behaved professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dante did a phenomenal job. He’s a true gentleman and brought a great crew to install our new 98 inch TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BobB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took two visits but the two techs were very good, respectful and did a nice job

    I would recommend this to a friend