Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team mounted and installed my tv with care and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and even mounted my Roku on the back of the TV to hide all the wires. After they were done, they cleaned up after themselves, Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my TV did a great job. Quick and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We had problems setting up the appointment with ge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything that I asked. They were very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient, and overall amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing. Very professional. Would definitely have them do more in the future

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team arrived on time and we’re amazing! They gave us detailed directions on how to use the new tv,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They employees that installed my tv were very professional and helpful with set up with my tv .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very knowledgeable and customer focused. The only reason I did not rate them 5 stars is because their phone support specific to scheduling/rescheduling was abysmal to say the least. But the installation crew was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as usual. The agent arrived on time and was professional. He explained everything pertaining to the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grease guys were great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amr and Brandon and Rich were fantastic!! Excellent installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for better people than Sam and Jacob. Couldn't put the TV where it was originally supposed to go so they searched the living room and came up with an idea that was just AWESOME!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SeemlessInstallation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out was fantastic. He set the tv up quickly and professionally. He also made certain I was comfortable with using the remote the way he set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our TV and location

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount was perfect for the TV that we had. The guys that installed everything did a fantastic job. They were quick and when they left you couldn't tell they were here. Everything was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that set up my tv mounting bar, tv & blu ray. They were quick, clean & courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech guys did a great job installing and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad TECH is the way to go hands down!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my 75" flat screen installed tested it and hid the wires and provided a demonstration. All in about 45 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic as usual and they even suggested a sound bar if I needed it for my father who is 90 years old and deaf I am considering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond Happy with the experience I had today with geek squad! they mounted my 77" TV & sound bar and I looks amazing. they do the job so fast and very professional. they then set up everything on the tv I literally just sat down started watching tv I didn't have to do not one thing. they also explained everything to me and made sure I was 100% happy before they left. The best part for me as a wife and mother was not having to do the clean up because they took care of that! I am a very happy Customer and it was worth every penny to have them come and install the tv for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the TV perfectly and connected my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on time & very willing to go the extra mile to mount the TV and connect all the devices. The agent was very pleasant and knowledgeable.

    I would recommend this to a friend