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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt efficient professional, only giving this review in the hopes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick friendly and informative gave some good advice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My request was handled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad was timely, clear and my need was met. I didn't give it 5 stars because there were long holds between activities and I was muted consistently during the call.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful and supportive and they knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our mount and install was done by a sub contractor of BB. They were nice, professional, and very capable. The install was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and connected my product quickly and cleaned up all mess. Walked me thru operation of device. Recommended height based on location. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came took my old TV OFF the wall and mounted the new one. Then set it up exactly the way it was before. Easy transition from one T V to another. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the best there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Knowledgeable, friendly, explained everything well and were respectful of my tidy home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so kind and polite and funny. Took the time to explain everything. Mounted my tv quickly and with care. Fantastic service and personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works great in my sons room for his 50” TV! He is very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best! Always friendly, helpful and efficient. Thank you, Bryan & Kevin!! You did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called prior to the appointment & asked if they could come early which was great. They also went above & beyond with the installation. I would use them over & over for any tech needs!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my new TV and soundbar in the living room and they mount my old TV and soundbar in another room as well. Very professional and fast work. Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install, resist any TV!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were competent and friendly. They also did a great job installing and explaining the operation of the system

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad people are true prows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job mounting the my new tv very professional and informative

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best! They were informative, quick efficient very professional! Didn’t leave till we fully understand how everything works and gave us useful tips. They were on time and used shoes covers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    CRA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast and very neat! I couldn't be happier with the service so I tipped them in cash for lunch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the patio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great under my patio all day long. I don’t ever get direct sunlight on the TV so it’s very easy to see the picture. And the picture is perfect. Great TV for the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came on time and with all the equipment needed to install the tv. They also installed some in wall speakers I had in storage at the same appointment.

    I would recommend this to a friend