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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Full motion Wall mount & TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted an existing TV to a wall with plumbing behind the wall with a full motion wall mount we purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Samsung Frame Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Professional, Great install of our 85 in Samsung Frsme TV - Looks great -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They arrived on time . Only problem was they were unsure how to hook up my stereo amp and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick job on installation. We purchased a tilt wall mount. The installers used multiple sensors to find wall studs. They also unpacked TV and hauled away trash. Then they started TV connected to router making sure it worked before they left. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after I had struggled with getting service. I thank Rob for making sure the job got done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never used the installation service before but wow! They were knowledgeable and helpful. Thorough with the installation and explanation of how the equipment should be operated. Will recommend them to others and use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting in all bedrooms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV’s perfectly. They were the epitome of professionalism and took great care of my home and devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad at Their Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team was so helpful and knowledgeable. Polite and willing to do whatever I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process at the store for the purchase and all the way through the Geek squad installation was superb. Professional and knowledgeable. Would recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted this to the wall, tv to the mount. Ran all the wires behind wall except the power cord. I had purchased and installed the power cable management kit and that hid the power cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable service. We’re very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came for the install were on time, extremely neat in their work leaving no mess behind and even wore shoe keeper things to keep dirt off my floors. Very well done with the mounting

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent that installed my T V was very professional and he new exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! We use them again. I have used them for several jobs before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed a million TV's before, but this one was a bit different. So I shelled out the bucks and had Geek Squad do it. Honestly, they did a great job. It looks good, it works well, and they stayed quite a while to answer all my questions. Can't ask for any more than that. My only problem is that it's very expensive. BUT, it was done well. You have to decide if it's worth the bucks. But they did way better than I could have done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and explanation. The service people had this down to an art.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new tv. The support team did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a awesome job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two customer service representatives did a wonderful job installing my new television.Showing me how my product worked the ins and outs awesome. They installed everything for me wonderful customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome I will request the same technician for any future installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My relaxation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for total tech - geek squad and Best Buy sent a contractor Like this tv! First wall Mount it is great!

    I would recommend this to a friend