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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Neat, quick, and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting process was fairly easy. Connected everything as I asked for it to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Exceeded my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure what to expect but, the Geek Squad guys were fast, knowledgeable & did an all around great job. They did a great job cleaning up after themselves too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome install by the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job with the installation and communication of how to use the new tv’s. Their professionalism was above and beyond the call. I am extremely pleased with the outcome!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The Geek Squad Guys are quick polite, and really know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in clutch and mounted our tv to the height of out liking as well as ensured that the tv was level

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smart TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived, bringing my new TV to the house. They set up the TV on the wall above a fireplace. They also made the cords nearly invisible. I highly recommend paying the setup fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dud a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered snd mounted my 75 inch TV. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed and mounted the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV beautiful picture the mounting is perfect. Great customer service Very informative

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    everything was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was mounted and all my devices were connected in a short time. everything works perfect. no problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early and set up my new tv. They showed me how to operate and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the television. The work was done quickly and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He installed my tv in a very responsible manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was polite and did a good job. Walked me through using my new smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They do it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service team was outstanding; they were really exceptional in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job, glad we spent the money. The techs also figured out a long standing issue with our stereo speakers

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted the television and was extremely patient when I was asking all the questions. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Your staff worked impeccably!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two TV mountings by your staff went very smoothly and proficiently. We have always received excellent service from the Geek Squad Staff, thank them again for us!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly staff. Unmounted and remounted at new place. Did all in a single day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Horrible installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV on the mount and mounted to the wall but the TV is damaged (one side darker than the other) and they never noticed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having professional installation of our TV over the fireplace gave us peace of mind that it would be done properly

    I would recommend this to a friend