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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and installation the geek squad were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Helpful and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave solutions. Tried to give solutions Best Buy was not helpful with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explaimed everything in detail of the install.Was neat and clean during and after the install.Impressed with how courteous the installer was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jayden Manu installed my new TV and I was extremely pleased with how patient he was in explaining the new process.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation above a fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team cam to the house and installed a TV above a fireplace. The installation took about three hours. The team was professional and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was timely, courteous, and competent. The tv is in a perfect position.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for our new TV is sturdy and mounted to the wall well. I like that we can easily adjust the angle of the TV. This mount was very reasonable, and it was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great and did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is crystal clear. I’m still learning all of the functions, but we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount and television were installed professionally. The Geek Squad did a great job and they cleaned up prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This technician did a great job and was very helpful and neat as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service twice and both time the techs were professional and knowledgeable. Will use again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys come in did there job to perfection and also had great conversation in the process!!! They were quick and on time, let go GEEK SQUAD!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed the tv and sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound system and were very professional and courteous. They were very informative about their arrival and did an excellent job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv super quick, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the installation cost. We are not handy, so I am always paying for assembly of things I buy for our house. These guys were great! Would absolutely have them out again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    75 inch TV hung on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good , neat and very professional. In the future if their is a electronic job that has to be done I’m calling the Geek Squad. They did a fantastic job .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not at all considered to be a handyman, so it was well worth it for me to have someone install for me. These guys were great and I’m very glad I purchased the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POSITIVE VIBES ONLY :)))

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John & Lou arrived on time. They were very courteous, professional and knowledgeable. They demo’d how to use the remote controls and how to traverse through it all. Being a female, this was everything. They answered all my addl questions which gave me all the comfort level to enjoy my new cool SAMSUNG 65” inch TV Q60B QLED. Best Buy, you were represented well by John & Lou. Thank you guys for being patient and your expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys are very professional and amazing, after they finished to setup everything they cleaned up the garbage

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the beginning of the window, and did a great job mounting the tv. Cleaned up, and were so fast. They really helped out.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Feel credit should’ve been given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit should have been given as this was a simple install not premium. They didn’t install a new mount used one that was already installed. Should have been 99.00 not 199.00 way to expensive.

    I would recommend this to a friend