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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service by Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad team was courteous, professional, and quick with the install. Could not have asked for a more professional error free install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and installed it...within 30 minutes my T.V. was mounted securely on the wall and has been. It worked so great I am going to have it done in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Installers were knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work, it took less than 30 minutes to complete yes I would recommend Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 200 I ever spent!! As always, the Best Buy staff that came to my home to install were the utmost professionals. They knew exactly what to do. Also, this is an incredible value when you realize everything included (please don't raise the price;) We were installing a 65 inch TV and the matching sound bar and sound mount. Glad I had purchased Geek Squad because there was a little balance issue at first that the Geek Squad handled so professionally and so easily. (I don't think they're called Geek Squad anymore).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Fabulous job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came early and had everything up and running within an hour. Explained everything for using the device and other options.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new 4k t.v and had geek squad do the install and they could have not have done better. they were on time and did a great job. Thanks for the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to my house was very nice and thorough. He taught me how to use my tv and set everything up . I was able to use it myself as soon as he left because he explained it well. I’ll definitely recommend him again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two very professional technicians!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team worked as such, neatly installing wall mount, TV and sound bar. Programmed one remote for Cable, TV and sounder! Both team members were polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very quick and professional in this instance. The two techs that came for this installation were exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people did a great job. They were professional courteous very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and box and everything so far is great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set up and connection to all devices very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad spent a lot of time fixing 3rd party contractors mess. Vey professional, courteous etc. I would recommend their services to anyone needing professional equipment installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install I went very smoothly. Very knowledgeable associates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv in a very timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and connected my tv with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fast team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly service and very knowledgeable. Quick and efficient. Cleaned up and took the old TV away. Detailed instructions on how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saver very professionable and knowledgeable and ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saver very professionable and knowledgeable and extremely helpful with everything highly recommend there helping anybody

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fabulous. That is why I buy there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and put the cords through the back of the wallboard and connected it below to the electricity. Very neatly done and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers kept me informed as to that location throughout the day and the time they will be there. They were courteous and knowledgeable. Great experience.

    I would recommend this to a friend