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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and explained how to use everything thoroughly and patiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two were fantastic! Quick, friendly and expert service. Helped with all the explanations and recommendations. Two major thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You guys are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best in this regard. You cant get a better team for this service anywhere in the market. Thank you for the perfect installation of my 75inch tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the equipment very well and answered all of our questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation crew was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was great - professional appearance and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service! Expensive, but worth it. I would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, efficient work, and cautious about leaving the area clean. Oh yea, they stayed with me to make sure I was comfortable operating my new TV. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted new TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed the old TV and mount, and installed the new using steel stud screws they provided for free. Very quick and efficient, would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    They used the mount that was already on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I already have fit the new TV so it did not require attaching a mount to the wall. They used the wires that were also already installed. They did have the TV working and show me how to operate it before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad delivered professionalism again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and cohort mounted our tv on our paneled wall, cleaned I; afterwards, and were so professional. They both were very polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat did an excellent job. Fast & efficient. Much better than my last experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice job with install - professional looking and classy. I have annual tech support membership so the $100 install was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flex TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time and replaced my existing non-flex TV mount with a new flexible mount frame. Now I can flex the TV out and up/down as well as swivel for a better view.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my 85 inch TV. It is really good. The installer grumbled a little but it works fine for me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job everything works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure TV was mounted properly installed all speaker foe center speaker and surround sound plus all out door speaker to new receiver. Great job all techs, four.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Delivered (Literally)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was expertly installed and the TV positioned as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that come to bring my tv and install my stand were very professional thanls

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    There were still things I wish they had taught me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and skilled in the installation. informing me about situations. showed me the basics and installed an app i had been using. There were a couple items I had been told I could connect but they were unable to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY Recent purchase and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchased another Sony Bravia 75" Geek Squad mounted that tv along with others as we moved The sales experience, and geek squad services provided was outstanding. They also help calibrate and reconnect my sonos soundbars again. Worth every penny. Would not have the TV's mounted correctly, tight wiring etc...and soundbar reset with an outside vendor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my bracket and tv quickly and efficiently.

    I would recommend this to a friend