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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and TV to the wall. Ensured that the mount was in well and the TV wouldn’t fall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent. I would suggest that they check with the resident before mounting the tv. Otherwise, very good.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Bedt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up our TV, sound and games were incredible. Very polite and professional. They were on time, neat and cleaned up everything. They were excellent going over everything and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and set it up for very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks did a great job setting my new TV up. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed this item for me was superbly competent and produced an outstanding product. He was prompt, organized and patient with explaining/showing me how the wall mount functioned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and installing my new TV. Very pleased with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    thumbs up to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV's and set everything up. They cleaned up after themselves, and that was very much appreciated. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, Everything looks amazing. I got this service for my beautiful daughter and si was so happy with the the results

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GS was very friendly and quick installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Geek Squat technician. He was very informative and knew what he was doing. He mounted my tv very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv and sound bar. Great jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They installed my 77” tv and sound bar. Very efficient and clean up after.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient, polite, professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were here in record time and efficiently and quickly melted my TV and set it up. Always very impressed with Best Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subberb, service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was very a friendly and expertise was great. Maybe looks great above our fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent! They knew their job well, were very kind & friendly, & made sure everything was in working order before leaving! They hid the cable box & power strip professionally. Very courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad just installed on our wall an 85" TV and took down a 75" TV. The 85" is quite large and they had a team of 3 working to install and get it running to our liking. They were very professional and knew exactly what to do without any issues. It was all free being a member of the Total Tech subscription which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and accommodating and did a great job with installing it in an awkward spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They installed my 75’ tv the way I wanted it. Showed my wife and I all the quirks and features. Very friendly staff.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad mounted my Terrace tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with great skills. Very knowledgeable and added my apps in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great delivery and fast install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team communications with arrival time were spot on and team was knowledgeable of product setup. Installed tv just as requested and answered all questions with full explanations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Zack Sands, Thank uou.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad, Zack Sands and assistant, Excellent, installed our new TV perfectly over fireplace as requested and connected all.

    I would recommend this to a friend