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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,685 reviews
  • Rated 5 out of 5 stars

    Great service. Looks great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The gentleman that showed up treated my house with respect and I’d highly recommend this service as they are very experienced and will do an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helpful completing a perfect job installing a 77” tv on existing wall mount. Keyed into my internet & programmed everything & connected soundbar. All after removing the old tv. Couldn’t be more pleased with there service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad employees were on time, they were very professional and easy to talk to. They answered our questions and helped us with a few things relating to our new tv purchase. The installation went smooth. Geek Squad is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They got it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Quick and made it look easy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job mounting my 75 inch tv above mantel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They got it done quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the installation. The TV itself has issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely,efficient, thorough and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with their team installation. Would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy geek squad was excellent help on installi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad was awesome help to install my tv and hookup all my equipment!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quite respectful and were very careful in mounting my TV. They ensured it was the exact height I wanted, that is was level and that the connections were correct. They set up the TV so that is worked with all my devices including making it possible to work the entire system from my Apple remote. Kudos to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service. Installed my tv without any issue. Thorough walkthrough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    45 minutes- up n running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job handling my install and most importantly- setting EVERYTHING up. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clinton from Best Buys Geek Squad installed the mount on my wall along with my 58 inch TV. The installation done by Clinton was done perfectly. He made the job look easy. I know that I couldn't have done it though. There are no wires showing and the tv, sound system and remote control were all in sync thanks to Clinton. Best Buy has the best Geek Squad and the best merchandise. So happy with my entire purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick job, and good instruction, but needs tweakin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Yaz? did a good job-just needs some tweaking to level it. Wish I’d noticed before they left, but was too busy getting instruction from Derek on how to work the tv and remote. I need Derek to come back and fix the mount of this tv, then mount an upstairs tv, and maybe program a remote. He is very patient and good at his job. Please have Derek call me after the holiday. First image is my first tv, second is the mount of the new tv. Left lower corner is a little low-just needs to be a little higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick an efficient only downside they were a little late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" nano cell install and mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my 86" nano cell tv eith perfection. The two gentleman were professional and very respectful not to mention very quick. I even double checked the mount with my level before they mounted the tv because they mounted it so fast. They were spot on. Great job and I would definitely have them back out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and professional! Jeffrey from the Geek Squad was outstanding from beginning till end. Entered the home by putting plastic covers over his shoes, brought in a folding table to place the equipment to avoid scratching the floor, and vacuumed everything before leaving. Gave great suggestions and even hid the tv receiver for me behind the tv with twist ties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad mount my 65” tv after our remodel. They were quick, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for the exceptional clean look!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly highly recommend this service. The installers did a great job installing both my 75' TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional and Friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and great. Very Professional. Would use the service again and recommend Geek squad to any of my friends. Thanks Best Buy.

    I would recommend this to a friend