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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Zack Sands, Thank uou.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad, Zack Sands and assistant, Excellent, installed our new TV perfectly over fireplace as requested and connected all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great delivery and fast install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team communications with arrival time were spot on and team was knowledgeable of product setup. Installed tv just as requested and answered all questions with full explanations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My TV was installed quickly & w/out any problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismae was my Geek Squad agent. He is very nice & professional. He did a great job hanging the TV and explaining how my new TV works. He did exceed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to mount my tv were professional and even shows me with tape how and where my tv would sit exactly. They were very fast too!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very knowledgeable and professional and answered all my questions and gave guidance on usage. Mounting and set up was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Mount for Condo with Cement Walls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV mounted above our fireplace. We also have cement walls in our condo so that was also tricky. This mount has 6 screws to hold it vs the standard two screws. This mount pulls out and angles beautifully so it can be seen from many angles. This mount is only $50 more and the peace of mind is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and took their time on the install. Highly recommend and don't wast your time on any other service or even doing it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, knowledgeable & neat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very efficient and fast. He took pride in the quality of workmanship & was very neat. He took the time to setup the TV and went over the features and how to work the remote & TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the service we received. My tv was wall mounted and my Amazon devices set up for three televisions. Both Geek Squad specialists were very pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup for you. Would have been tough for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man did a great install and set up of our tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, nice men, several last minut changes were handled well.gave us good advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was polite, informatvie & did a great job with TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant and Professional Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jade was knowledgable and a true pleasure to have for the mounting, installation and set up of our outdoor TV. It quickly became evident that Jade had the expertise to handle the job perfectly. He represents the Geek Squad in a top notch manner and is our favorite Geek ever! Thank you for such a great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy As Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional, courteous, & thorough. The communication was great & they were on time. The help on the TV set up was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Heart Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are a GODSEND!!! Geek Squad has helped me set up home theaters at two different addresses, and they're available to troubleshoot as issues arose. They also recently came to my rescue when the 3rd party refrigerator installers botched my fridge install. Beyond that, Geek Squad's teams are all so knowledgeable, polite, and tidy. What more could you ask?!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and set up my tv quicklyTati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tati, my Geek Squad rep, was wonderful. She got everything installed and set up. Knew everything and was very professional. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT service by the crew who spent a great deal of time with helping us on what was for them a busy Saturday. Very friendly and professional (and knowledgeable, as well). Would HIGHLY recommend the Geek Squad service even over the TV!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, clean (wore booties into my house as well as a mask) and very professional in answering a few questions I had regarding my new t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time. We had 3 TVs to be installed. Team installed it quickly and perfectly as per our requirements. It was a clean job. Definitely recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK Squad did a great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted TV and connected it to everything. No problems except for Fire Stick remote did not work. We had to get a replacement.

    I would recommend this to a friend