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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK Squad did a great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted TV and connected it to everything. No problems except for Fire Stick remote did not work. We had to get a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old Tv from wall and installed the new TV. The work was done fast and effectively. Will definitely use this service again for my wall installations of TVs.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good service but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted my tv in my bedroom quick and easy price is too expensive though better to find a local contractor for lower rate

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service, they came when they said they would, very professional, polite and well informed. explained to me the setup and cleaned after they left, I repeat highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2817981182

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raphael and the in home service team were great. arrived early and completed the installation and setup of a 70"" LG tv to my existing home theatre. love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another great job mounting my tv. Arrived on time and did a flawless job of mounting my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did a great job installing my TV and showing me all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77" and 48" TV install - Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out for the install were fantastic!! Extremely knowledgeable and took great care installing our beautiful 77" and 48" LG TVs and Sound bar. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my house that day to remove my old tv and install my new tv were highly trained friendly professionals. They explained everything that they would be doing with the new installment and it took them no time to have everything completed and running. Once the tv was installed and hooked up the agents went over in specific detail how the tv and remote worked. These guys went above and beyond explaining everything and can’t thank them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first 65" 4K smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my biggest 65" Samsung 4K Smart TV purchase, and it was on sale for $399.00 and insignia sound bar for only $50.00. I am so happy with my TV and sound bar purchase and enjoy watching my movies/TV shows and listening to music and able to hear everything so clearly. Thank you Best Buy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable and personable! Answered all my questions and pointed out several features of the TV that I would of never known about.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and job well done, as always! They also helped to set up a few applications, which was beyond the call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for their expertise and know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed both TV and wall mount quickly and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called the day before and double checked they didn’t need to bring anything I forgot. Once here they did a great job and did a great job setting up the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with quality people. Happy with my installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the way to go to ensure it's done correctly. Super nice reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent. They arrived late because of warehouse issues but kept me apprised of the status. The technicians were skilled, very knowledgable, and provided technical support after installation to assure our ability to navigate the new TV. They completed the job even if it was well after normal working hours without any hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and installed our TV with out any problems. They made sure it was working and that we knew how to operate it before they left. They were friendly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Free installation with TV purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation by the Geek Squad. Tv was up and work in under an hour. Glad this installation was included with the TV purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional, explained everything and worked with us for placement of the TV on the wall. Was impressed with the multiple text updates along the way as well.

    I would recommend this to a friend