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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and friendly with great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to mount the TV were super knowledgeable and helpful. They made the whole thing a breeze and were super nice to talk to! Really trustworthy and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One of the best services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, very considerate. They actual check to make the setting were configured to my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my wall mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent D was marvelous. Completed install perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation !!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad - TV Connect and Mounting - Pefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job. Quick and very professional. I bought the annual service plan, well worth the month.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service personnel delivered the unit, removed my existing TV and installed the new one--no problems encountered---well worth the money and they cleaned up the mess and took the box with them

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out and installed all of my stuff were very professional and knowledgeable. A great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, connected it to all my devices and surround sound system. They showed me all the features of my television, and we’re courteous and kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE YOUNG MAN WAS VERY EFFICIENT AND DID AN EXCELLENT JOB MOUNTING THE WALL MOUNT AND TV AND SOUND BAR. YOU NEED A WAY TO CONTACT HIM FOR A FEW DAYS AFTER TO ANSWER QUESTIONS THAT COME UP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two Germ Squad Members knew their job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional and fid their job very well. They mounted the television on a brick fireplace without any difficulty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite, worked quickly and left no mess. Definitely saved me a few hours of work.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were awesome! quick and knowledgeable with the install. no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicest two guys. installed in a very professional and knowledgeable manor

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent team installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job and were very professional. They performed their duties in a timely manner and cleaned up the area very well,

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad do Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting my TV and showing me how to work everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly crew showed up on time and perfectly installed the 55” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into our new house here and we had your crew come in and mount the new 43 in Smart TV we bought in our local Best Buy on the wall in our bedroom and then checked the 55 in we bought a year ago and moved across the country. Cant' say how grateful and pleased we were. Your guys were on time, reached out ahead of time while on the way here, were friendly, polite, personable, and got us set up in no time. That's why we keep coming back. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    gvt10520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation perfectly but they forgot to set up the original TV and I still haven't got it working.

    I would recommend this to a friend