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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad, Batman!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and efficient. Did the job in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    MsJM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting my new TV as well as the new mounting bracket. Everything works great and I am very happy with the work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV in time for the weekend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the work done by my Geek Squad technician, in mounting my TV. I already had the mount on my wall from a previous 55" TV, so that helped the technician get the new TV mount and the connections that much quicker. Afterwards, my technician was as helpful with helping me get this Smart TV up & running quickly. All has been working well ever since!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    This is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth the money, do a good fast job, very knowledgeable. Don't guess and make a bigger mess, just let these Geeks do the job. Very efficient, answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my 75 inch television effortlessly and attached all of the devices. There was no problems or issues. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Communicated arrival, polite, and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents mounted 65" tv above mantle on our brick fireplace. Excellent service. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went exceptionally well. The installers were professional and kept my living room clean of debris. The installers were on time and the installation was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenn from Bend Geek Squad came out and finished a TV install previously thwarted by a bad HDMI cable. He was fast, efficient, professional and great to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept me informed of the process. They arrived within the window and quickly mounted my new TV. Their instructions on how to use the features was very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my T.V mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very friendly and mounted my T.V and connected fine the setup properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the folks that installed my TV. I had purchased the wrong mounting bracket for use on a stone fireplace, and rather than tell me I would need to go get the right thing and they'd have to come back later, they actually went back to BestBuy to get the correct item. They then came back to my home and completed the job. Talk about customer serviced!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very knowledgeable!!! Helped explain everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agent was professional and courteous. Knew a lot the installation and features of my project. Was able to go beyond and show all the features and explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting the TV. Perfectly centered. Gave me some instructions about the TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount Samsung 74" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly and swiftly according to my guidelines..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was seamless. technician arrived on time and promptly completed task. Technician was polite and professional throughout the process. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and Jacob did a outstanding job. They mounted our 75” tv, routed all our wires behind the wall ( please make their job easier, and buy behind wall rated wires) the took their time, and asked where we wanted the TV and height. They were very professional, cleaned up after themselves, and took all the giant boxes with them. Overall very happy with the service. They also removed a tv we had in the living room. Almost forgot they also connected an Apple tv , Nintendo switch , and a turntable to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer were neat efficient and quick,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers explained what they were going to do and how long it would take and were very courteous. They made sure everything worked properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman came in and were very professional. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Office TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our office television's was excellent. They were professional provided great insight and suggestions.

    I would recommend this to a friend