4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Professional and Excellent Service team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The gentlemen were very professional, honest, and got the work completed and assured everything was working as I wanted. GREAT JOB!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a stellar job. Excellent in every way. Perfection

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent and fast TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived right on time and mounted my TV extremely quickly! I would definitely recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy /Cleanup was done and all boxes removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy service ! Real 1/1 unmatched ! I used them for all my houses and recommend them to all of my family and friends and co-workers all through New York & Long Island !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work and bend in the direction that I need it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did the job right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, zip tied surge protector and cable box to tv mount, cleaned up! Awesome job! Matthew did a great job! His assistant too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team mounted my Tv quickly and with precision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed and configured my devices quickly and efficiently. After the install, things looked perfect and I was able to start enjoying my TV immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and setup tv and devices with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers for LG 75" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They had it up and running in two hours. Nice and clan install job. Left the place immaculate. Would definitely use the Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    love my geek squad guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too old now to do my own installs, one geek guy is all it took, professional, friendly and quick clean and neat. thought he would need help, nope did it all himself. always use them and recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was on the money !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second opportunity to use the service Again a great experience. The team was knowledgeable, patient and answered all of our questions... Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that comes to mind is that the people who installed the product were very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Tahj and Mat were professional, courteous and experts at relocating my TV to another wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Professional work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Wish they could come on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installed and set up . Very kind and courteous, professional .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Serviceman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and he knew his business. Great overall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very courteous, very timely arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you have TotalTech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key thing here is that I have the annual TotalTech membership. That member ship costs up to $199 per year. This installation package itself costs $200, so if it basically pays for the membership. Delivery and install was truly great. Geek Squad assembled by mount (which I actually did not get from Best Buy), mounted it to the wall in studs, mounted the TV, and ran all the tests and checks on the TV. They were in and out in just under an hour. This was WAY worth the price of my TotalTech membership.

    I would recommend this to a friend