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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was done very well. He was professional and great to chat with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and realized that the office did not have the sound bar to install but after calling the store , went and picked it up and installed. The picture and the sound are GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Pros and be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professionals in their approach to the TV install and mounting. Mounting was critical to making the whole project a success.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job and install looks very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quick and they even went over the TV with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Technician was respectful and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great experience with the Geek Squad. Agent Issom and his partner expertly hung my new tv and gave me a tutorial of how it works. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with our install team. They arrived as scheduled and took great care during the installation of our wall mounted TV and soundbar connection. They solicited our opinions on the final placement of the TV and made the mounting without incident. They connected everything and made sure all components received updates and worked as expected. They hauled away the various boxes the equipment came in and cleaned up the area. Could not ask for better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home and professionally installed my 85 inch TV. The gentlemen were knowledgeable and professional. Very friendly individuals who took the time to do the job right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks mounted my tv excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an excellant job mounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men mounted 2 TVs for me. Polite, efficient, answered my questions. Both TVs were hooked up properly immediately. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors came and installed the tv efficiently and professionally! Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Travis hooked my tv up and showed us how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was great , very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and mounting our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team headed by Jeremy was absolutely Outstanding! I will forever be a Best Buy Customer now. They installed 3 TV's in our new home and took great care in placement exactly where we wanted. They spent time hooking up our cable and even programmed our apps on the TV's! The Sony's we purchased are amazing! Please go to Best Buy and Use the Geek Squad! You won't find anyone to beat them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were super knowledgeable and thorough. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV job do e expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of your Geek Squad hung our TV mount and TV on our wall. Were professional and friendly and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within time window. Cleaned as they installed. Hauled away trash, one negative they took additional screw kit that came with the TV mount that I purchased after advising them to leave the box. No one reached back out to me after 2 attempts to contact.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time, did a great job installing and get all my components connected

    I would recommend this to a friend