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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Another great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services he called giving me an ETA arrived early, very professional, quick installation I have all my televisions hung by best buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 65” Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my large Tv quickly. They were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and they arrived on time. They set up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 fellas were great. They even took precautions I had never thought off. Wall mounted the TV and offered to run the cables in the wall too. They werer prepared, professional, quick and courteous..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew was awesome, polite and very efficient. They worked together and got the job done.. They didn’t waste time and I was very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service with careful, knowledgeable and clean installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and they went through instruction on how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First time using service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great setting up appointment and on time for installing and to top it off with a blink of an eye all done. Can't express how happy I was. Looks great and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    though BOTH my big TVs required a special mount, the Geek Squad figured it all out! they perservered until they got it right, and spared no effort....BIG thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean efficient helpful Arrived on time. Had needed cables when asked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who mounted my TV was professional and great. He did an amazing job and was right on time. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tv Best Buy squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came was very knowledgeable and worked on it to get it right. Was a great finished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Above and beyond service. Very personable and professional. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad professionally installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very good job! He was patient and set everything up once the tv was hung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech agent did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech agent did a great job. Fast efficient Provided all needed information. Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my 75" TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only on time but early. They were also very professional and were quick. The guys also helped me learn a little bit more about my TV and how the settings work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to mount my TVs were very professional. They worked quickly and carefully. They checked w me about my preferences where warranted, didn’t just do whatever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I've had getting someone to come to my home and take care of something. The folks were professional, they communicated very well, and they explained how everything worked once I had my new 85" Sony TV, Sony 4k blu ray player, and Roku stream bar hooked up. They called the day before to let me know when they expected to arrive. They called the morning they were coming, and they worked quickly and efficiently. If you need help getting your new TV installed, call these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam from Geek Sqaud can see the Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goal was to turn my garage into a gaming/gym/man-cave.. Sam from GeekSquad mounted all electronics to the wall seamlessly. No cords are visible. I feel like I am in an adult arcade room every day I come home from my 12hour shift. It’s like I have recreated a ProGamer setup! Fantastic work guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took two tries to install tv/sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have 2 visits to set up my TV properly. The first, techs set up tv with sound system, it worked for 10 minutes and quit. While they were trying to address the concern, one of the techs sat down in my recliner and played with his phone till it was time to leave. He seemed like he did not care about my concern. I called to get a redo and the second set of techs knew what they were doing. They tried different thing and finally arrived at a solution that was acceptable to me.

    I would recommend this to a friend