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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Pro-installers Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job installing a new 65 in TV, sound bar and printer. Their communication on arrival time was excellent. They work quickly and their cleanup was amazing. Quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of installers arrived. Needed to have at least 2 for the size of the TV. Installer was familiar with the mount and installed it very quickly. TV is up and on wall. Worth the charge not having to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, efficient and took care not to damage anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome -efficient, knowledgeable and friendly. They even had a mount on the vehicle that worked better with the layout in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket and firestick install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the space over the fireplace. Also informative installation of the firestick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad efficiency!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install and set up TV…fast, efficient, and answered all my questions…… HIGHLY recommend the geek squad…well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on Feb 23 by Steven Hand was excellent. He installed the 55 inch tv above my fireplace and centered it perfectly. I am very happy .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, courteous, and very good at installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted our TV were quick and clean. I especially appreciated that they wore shoe covers in to our home to prevent tracking dirt inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could a good job and clean up after them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the wall mount and TV and connected my devices and apps and Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The guys were good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patiently patient. Helpful and seems very knowledgeable. Will never leave this crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "SQD" arrived early. Tech was joined by two others. All were very helpful & informative. Great job with the instillation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely review services like this, but the two guys that came to hang up my new 100lb 85" tv did such a great job that I have to give them props. They were in and out in about 30 minutes and the tv is exactly where I wanted it to be, they even cleared out the packaging for me, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, fast, and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was about to measure, mount, and set everything up in a very timly manner. They team was also very friendly and knowledgeable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by installers and they got evering working in sync

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest installment team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were the BEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs installed my motorized wall mount device...on time...very polite & neat.....excellent workmanship....had not seen the wall mount unit before but did the work like real pros!. installed sound bar systems...perfect....got the new TV installed up and running. Two very competent polite knowledgeable men! Give them a raise!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV/mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional installers. Actually cared about or use and viewability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and crushed it! They knew exactly what to do. I always use the geek squad, they are worth it. I am a happy camper.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    TV Wall mounting was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time and was helpful and courteous. The job was done in professional manner, but the only concern is about the price which is very expensive.

    I would recommend this to a friend