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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed large screen TV on Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents professionally mounted and set up my new TV. They were helpful in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was spot on, they didn't wast any time and were very professional and handled the job quickly and it looks great and they set everything up and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Took old Tv down and reinstalled it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was totally professional.Used guality materials to anchor yo wall,my Grandson was very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the installation went smoothly. The two techs who came were fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, Fast & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was in and out in 30 minutes. Had me sit on the couch before hanging to ensure the perfect height. Professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set up the sound system and showed us how to work out new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a busy person, it's completely worth it to have Best Buy come and install your wall mounted TV for you. The service was quick and our TV is beautiful perched on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Had it mounted in great time with no problems. Glad we had them do it, we wouldn't have been able too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians assembled and installed my new tv and stand, connected all my devices and hauled off the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. He was very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation qent well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knew what he was doing and very informative. Need more like this installment. Took the time to explain everything with new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installers are fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick and efficient. Would highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Their work was meticulous .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time to install my TV the correct way, despite being overbooked for the day. I would definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being up in age without anyone to help mount my new TV, the service provided was a welcome relief. Also, the staff provide education on the use of the remote as it related to smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted current TV and mounted new TV in a very efficient and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad 75" TV mount over fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were great! Friendly, courteous, knowledgeable and we will definitely use them again for our Media Room! Thanks again Kevin for getting our Logitech remote running smoothly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best. I had another repair man working on another item and was moving back and forth between them. The installers set up my streaming and walked me through the remote control and the tv functions. They were courteous and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the price when they finally showed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not showing up when they were originally scheduled, two guys showed up and completed a complex installation quickly and efficiently, far more quickly than I could have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Installed my new T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth. They made sure I knew how to operate the new T.V. They were on time (actually a little early) and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" mounting and wire clean up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and Pete did a great job and were very detailed and knowledgeable.

    I would recommend this to a friend