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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from the Geek Squad did a great job mounting my new 77" Sony TV and explaining all of its operational features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting of television went great. The technician made all the proper adjustments to make everything looked and worked great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with service of installation.They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and set it up in the right position

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad instilled my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers, they both were knowledgeable and did a great job setting up my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and had a lot of information and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation was fast and guys were knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome! We got 2 guys who really knew what they were doing. We are super happy! And they didn’t waste any time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers, very helpful, 2 great guys. Helped me determine the best location to place the TV. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Big Screen TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate a mounting device, but it works well. More importantly, The Geek Squad installed it flawlessly. They did fine work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the dismount and remount went very well. On time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been the type that we will do it ourselves. But this time I decided to have Best Buy come out and mount both TVs and hook everything up. So much easier and worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    well worth the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean, professional work. I'm glad I spent the extra money to the the squad mount the TV. They were prompt and professional. They also have the experience and tools for the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted perfect great stuff thanks for your services

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad does quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and were very professional and did great work. Took the time to go over all the functions and make sure we knew how to navigate with the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived at the arranged time and in no time at all had everything connected and running.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They do LG style wallpaper !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy really stuck the landing on my Wallpaper TV install !!! Should’ve went with them first since the other two guys choked and didn’t show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installation by Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by geek squad! They took down tv & other wall mount & hung up new 65” LG ORGANIZED NETFLIX, Prime, Apple Max, Hulu etc etc …all in a row so I wouldn’t have to hunt for the ones I always use. Good part is I didn’t have to pay because I renew my plan yearly…yayyyy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I have absolutely no complaints. I didn’t have to give any directions at all. They came in and got the job done. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75” Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the installers about 30 minutes to get my 75” TV mounted. They walked me through the setup and took the box to recycle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great team and a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job moving my old TV (to make room for my new one) to another room, mounting it flush to the wall in a difficult and tight corner. Attention to detail was 100% and they showed genuine care that it looked good where it was, was level, etc. They placed it between and under wall decorations and over the entertainment center. They took the extra time needed to ensure it was centered amongst all that and then cleaned up all the wires, etc.

    I would recommend this to a friend